Sukhdeep Toor
SASKATOON,SK
Summary
Dedicated and customer-focused Supervisor/Cashier with over 3 years of experience in high-volume retail environments. Skilled in team leadership, customer service, conflict resolution, and daily store operations. Known for maintaining accuracy, efficiency, and a positive customer experience. Seeking to bring strong coordination and communication skills to a Customer Coordinator role.
Overview
6
6
years of professional experience
Work History
Supervisor / Cashier
Wholesale Club
01.2021 - Current
- Supervise daily store operations, ensuring smooth workflow and excellent customer service.
- Train, mentor, and support new staff in cashiering, customer interaction, and store procedures.
- Handle customer inquiries, resolve issues, and maintain a welcoming environment.
- Manage cash registers, process transactions, and ensure accuracy in cash handling.
- Coordinate inventory checks, restocking, and merchandising to maintain store standards.
- Maintain compliance with company policies and safety procedures.
- Processed customer transactions accurately and efficiently while maintaining attention to pricing and product details.
- Received, reviewed, and processed customer orders, ensuring important information was accurate before processing.
- Maintained accurate records of customer information, orders, transactions, and related documentation.
- Supported day-to-day wholesale operations , order preparation, and fulfillment.
- Worked closely with warehouse and internal teams to ensure customer orders were processed accurately and efficiently.
- Responded to customer concerns and complaints professionally and worked toward timely resolutions.
- Assisted with administrative duties including documentation, filing, telephone communication, and maintaining organized records.
- Followed established company procedures and service standards while completing daily responsibilities.
- Recognized recurring issues and communicated them to supervisors or appropriate team members.
Education
Business Management
College of New Caledonia
01.2021
Skills
Customer Service & Support
Team Leadership & Training
Cash Handling & POS Operations
Problem Solving & Conflict Resolution
Inventory Management & Stock Control
Communication & Relationship Building
Time Management & Multitasking
Coordinating Daily Store Operations
Additional Information
- Strong interpersonal and communication skills
- Ability to work in fast-paced environments
- Reliable, organized, and detail-oriented
Personal Information
Title: Supervisor / Cashier - Wholesale Club (2021-Present)
Timeline
Supervisor / Cashier
Wholesale Club
01.2021 - Current
Business Management
College of New Caledonia