Ethan Harland
Costa Mesa
Summary
Accomplished and enthusiastic student eager to enhance skills in the customer service industry. Skilled at communication, teamwork, and thriving under pressure.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Scolaris Good Eats
09.2023 - 08.2025
- Provided exceptional customer service in person/over the phone by addressing guest inquiries and succeeding their needs.
- Thrived during peak hours, ensuring consistent service quality and timely food delivery with accuracy.
- Developed and maintained warm relationships with both regular customers, newcomers, and kitchen staff.
- Maintained a clean dining environment, including both indoor and outdoor areas
Youth Basketball Trainer/Assistant Coach
Alameda Vipers
03.2023 - 12.2024
- Researched and implemented drills personalized for each client to enhance needed areas of improvement.
- Organized team practices that emphasized teamwork, individual improvement, and strategical gameplans to win tournaments
- Maintained communication with coaches, parents, and superiors to ensure smooth and positive environments for all members.
Service Crew Member
Domino's Pizza
06.2022 - 09.2022
- Prepared food accurately and quickly, adhering to food safety guidelines.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities during high-pressure situations to maintain flow and satisfaction.
Education
No Degree - Biology
Orange Coast College
Costa Mesa, CA05-2026
No Degree - Kinesiology
San Jose State University
San Jose, CA05-2023
High School Diploma -
Saint Joseph Notre Dame High School
Alameda, CA05-2022
Skills
- Customer Satisfaction
- Verbal Communication
- Analytical/Problem Solving Skills
- Attention to detail
Timeline
Restaurant Server
Scolaris Good Eats
09.2023 - 08.2025
Youth Basketball Trainer/Assistant Coach
Alameda Vipers
03.2023 - 12.2024
Service Crew Member
Domino's Pizza
06.2022 - 09.2022
No Degree - Biology
Orange Coast College
No Degree - Kinesiology
San Jose State University
High School Diploma -
Saint Joseph Notre Dame High School
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