Ethan Ellis
Oshawa,ON
Summary
Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
McDonald's
04.2021 - 04.2024
- Team Leadership: Supervised a team of crew members, ensuring efficient and smooth operation during shifts
- Training and Development: Trained new employees on company policies, procedures, and customer service standards
- Customer Service: Provided excellent customer service, addressing and resolving customer complaints and ensuring a positive dining experience
- Operations Management: Coordinated shift activities, including order preparation, kitchen management, and inventory control
- Quality Control: Ensured all food products met McDonald's quality and safety standards
- Cash Handling: Managed cash registers, performed cash reconciliations, and ensured accurate transaction processing
- Problem Solving: Addressed and resolved any operational issues that arose during shifts
- Communication: Maintained clear and effective communication with crew members, management, and customers
- I was recognized and awarded as the 2023 McDonalds employee of the year for showing outstanding job performance in the restaurant
Education
Police Foundations -
Durham College
Oshawa, Ontario08.2025
High School -
GL Roberts
Oshawa, Ontario06.2022
Skills
- First degree black belt in competitive judo
- Physical Fitness
- Coordination and Balance
- Discipline
- Commitment
- Customer service
- Time management
- Food service
- Guest services
- Leadership
- Stress Management
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Coaching and Mentoring
Certification
- Certified NCCP coach
- NCCP Emergency Action Plan
- NCCP Make Ethical Decisions (MED) Online Evaluation
- NCCP Making Head Way in Sport
- Safe Sport Training - Decision Makers
- Safe Sport Training - Direct Athlete Contact
- Safe Sport Training - no Direct Athlete Contact
- Level C First Aid Training
Timeline
Team Leader
McDonald's
04.2021 - 04.2024
High School -
GL Roberts
- Certified NCCP coach
- NCCP Emergency Action Plan
- NCCP Make Ethical Decisions (MED) Online Evaluation
- NCCP Making Head Way in Sport
- Safe Sport Training - Decision Makers
- Safe Sport Training - Direct Athlete Contact
- Safe Sport Training - no Direct Athlete Contact
- Level C First Aid Training
Police Foundations -
Durham College
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