Ethan Borissov
toronto,ON
Summary
Proficient administrator with experience in customer inquiries and complaint resolution. Strong communication skills and ability to collaborate effectively with teams, contributing to streamlined operations and enhanced customer satisfaction.
Overview
5
5
years of professional experience
Work History
Administrator
TravelMed Vaccine Centre
Toronto, Ontario
06.2024 - Current
- Answered incoming calls and responded to customer inquiries.
- Responded promptly to customer complaints in a professional manner.
- Maintained positive working relationship with fellow staff and management.
- Assisted in maintaining accurate medical records and patient information systems.
- Supported inventory management and ensured availability of vaccines and supplies.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Maintained filing system for important documents such as contracts and invoices.
Cooperative Education Student
Sure Stop Tire & Auto Service
02.2024 - 06.2024
- Assisted technicians with tire installations and vehicle maintenance tasks.
- Maintained inventory of automotive parts and supplies for efficient operations.
- Observed repair processes to understand best practices in automotive service.
- Assisted in maintaining a clean and organized work environment for efficiency.
Intern
Jackson Roofing
06.2021 - 08.2021
- Maintained inventory of roofing materials and assisted with restocking supplies.
- Documented daily work activities and reported findings to supervisors regularly.
- Supported day-to-day operations, assisting teammates with various tasks.
- Shadowed professionals, such as floor managers, for a total of 3 hours every day to learn best approaches.
- Performed cleaning and sanitation tasks around the facility.
Education
High School Diploma -
Sir Oliver Mowat Colligate
06-2025
Some College (No Degree) - Elevating Devices
Durham College
Whitby, ONSkills
- Customer service
- Data entry
- Inventory management
- Equipment maintenance
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Basic automotive repair
Languages
Bulgarian
Native/ Bilingual
French
Professional
Affiliations
Jiu Jitsu - MMA World Academy, (2014-2024)
Timeline
Administrator
TravelMed Vaccine Centre
06.2024 - Current
Cooperative Education Student
Sure Stop Tire & Auto Service
02.2024 - 06.2024
Intern
Jackson Roofing
06.2021 - 08.2021
High School Diploma -
Sir Oliver Mowat Colligate
Some College (No Degree) - Elevating Devices
Durham College