Reliable employee seeking Customer Engagement Specialist position. Offering excellent communication and good judgment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Western Union Agent Cashier
La Unica Check Cashing
04.2023 - 03.2024
Provided comprehensive support for both sender''s and receiver''s inquiries regarding money transfer services, ensuring clear communication throughout the process.
Promoted a positive work environment by collaborating effectively with team members to resolve issues and provide superior service.
Improved efficiency of money transfers by staying up-to-date on currency exchange rates and understanding regulatory requirements for international transactions.
Assisted in training new employees on Western Union systems, policies, and best practices, facilitating their smooth integration into the team..
Cashier
Carniceria La Unica
07.2022 - 03.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
McDonald's
07.2022 - 08.2023
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.