Overview
Work History
Education
Skills
Languages
Timeline
Generic

ABOSEDE OWOLABI

Brampton,ON

Overview

12
12
years of professional experience

Work History

Western Union Agent Cashier

Polaris Bank
03.2020 - 08.2023
  • Assisted in training new employees on Western Union systems, policies, and best practices, facilitating their smooth integration into the team.
  • Supported overall branch security by following established safety procedures and reporting any potential threats or vulnerabilities immediately to supervisors.
  • Improved efficiency of money transfers by staying up-to-date on currency exchange rates and understanding regulatory requirements for international transactions.
  • Maintained a high level of confidentiality with sensitive customer information, adhering to strict data protection guidelines at all times.

Customer Service Cashier/ Western Union Agent

Polaris Bank
03.2018 - 03.2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Branch Service Officer(BGSO)

Skye Bank
05.2011 - 06.2017
  • Built strong relationships with clients by providing exceptional service and personalized financial advice.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Organized schedules to adequately cover routine business demands as well as special periods of high demand such as Type.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delegated tasks appropriately among staff members, optimizing workload distribution for maximum productivity levels within the branch team.

Education

Senior Secondary School Certoficate -

Keke High School
Lagos ,Nigeria

Barchelor Of Science - Business And Enterpreneurship

National Open University
Lagos Nigeria
09.2023

ORDINARY NATIONAL DIPLOMA - Accounting

The Polytechnic Ibadan
IBADAN ,NIGERIA
09.2010

Skills

  • Product Recommendations
  • Service Minded
  • Continuous Learning Attitude
  • Goal-oriented mindset
  • Customer Service

Languages

English
Professional Working

Timeline

Western Union Agent Cashier

Polaris Bank
03.2020 - 08.2023

Customer Service Cashier/ Western Union Agent

Polaris Bank
03.2018 - 03.2020

Branch Service Officer(BGSO)

Skye Bank
05.2011 - 06.2017

Senior Secondary School Certoficate -

Keke High School

Barchelor Of Science - Business And Enterpreneurship

National Open University

ORDINARY NATIONAL DIPLOMA - Accounting

The Polytechnic Ibadan

Similar Profiles

CREATE PROFILE
ABOSEDE OWOLABI