Esther Wazih Bukwere
St Agathe Des Mont
Summary
Dynamic Administrative Coordinator with a proven track record at Camtel Multimedia, excelling in records management and team collaboration. Enhanced operational efficiency by streamlining processes and training new staff. Recognized for exceptional problem-solving skills and dedication to customer service, driving improvements that significantly boosted team productivity.
Overview
4
4
years of professional experience
Work History
Administrative Support Assistant
CISSS Des Laurentides
Sainte-Agathe-des-Monts, QC
02.2025 - Current
- Assisted in scheduling appointments and managing calendars for administrative staff.
- Coordinated communication efforts among departments to foster collaboration and improve operational processes.
- Maintained organized filing systems, ensuring easy access to documents and information.
- Supported data entry tasks and managed electronic databases for accuracy and efficiency.
- Facilitated onboarding processes for new employees, enhancing integration into the organization.
Sales Agent
KFC
St Agathe Des Monts QC
11.2024 - 02.2025
- Developed relationships with clients to enhance customer satisfaction and retention.
- Executed sales strategies to meet and exceed monthly targets.
- Conducted product demonstrations to educate customers on features and benefits.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Maintained accurate records of customer interactions and transactions in CRM system.
- Assisted in training new sales agents on best practices and company policies.
- Resolved customer inquiries and issues promptly, ensuring positive experiences.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Administrative Coordinator
Camtel Multimedia
Yaounde Cameroon
01.2022 - 10.2024
- Coordinated scheduling and logistics for meetings, enhancing operational efficiency.
- Managed office supplies inventory, ensuring availability and cost-effectiveness.
- Assisted in developing administrative procedures, streamlining daily operations.
- Supported project management efforts through documentation and communication facilitation.
- Maintained accurate records and files, improving data retrieval processes.
- Collaborated with cross-functional teams to resolve administrative challenges effectively.
- Trained new staff on office protocols and software systems, fostering a cohesive work environment.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
Education
Bachelor of Science - Business Administration And Management
University of Yaounde II
Yaounde CMR07-2021
Skills
- End user support
- Verbal communication
- File organization
- Reception duties
- Records management
- Customer service
- Problem-solving
- Time management
- Critical thinking
- Computer skills
- Team collaboration
- Dedicated team player
Languages
French
Professional Working
English
Full Professional
Timeline
Administrative Support Assistant
CISSS Des Laurentides
02.2025 - Current
Sales Agent
KFC
11.2024 - 02.2025
Administrative Coordinator
Camtel Multimedia
01.2022 - 10.2024
Bachelor of Science - Business Administration And Management
University of Yaounde II