Esther Pham
Charlottetown,Canada
Summary
Adept in customer service and communication, I excelled at Queen Elizabeth Hospital by enhancing visitor experiences and streamlining inquiries. My role as a waiter at Pho Vietnam further honed my adaptability and teamwork skills, significantly improving customer satisfaction. My approach combines a friendly demeanor with efficient, results-driven service.
Overview
1
1
year of professional experience
Work History
Volunteer
Queen Elizabeth Hospital
Charlottetown, Canada
06.2023 - 06.2024
- Assisted patients and visitors at the information desk, providing clear directions and answering inquiries
- Handled phone calls and relayed messages efficiently in a high-pressure environment
- Maintained a friendly and approachable demeanor to foster a welcoming atmosphere
Waiter
Pho Vietnam
Charlottetown, Canada
06.2023 - 08.2023
- Delivered exceptional table service by promptly taking orders, serving food, and addressing customer needs
- Balanced multiple responsibilities, including managing orders and handling busy shifts effectively
- Ensured customer satisfaction by maintaining a polite and attentive approach at all times
Education
Honours Bachelor of Health Sciences -
University of Ottawa
Ottawa, ON04.2028
High School Diploma -
Colonel Gray Senior High School
Charlottetown, PE06-2024
Skills
- Customer service
- Communication
- Teamwork
- Adaptability
- Teamwork and collaboration
- Friendly and outgoing
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Volunteer
Queen Elizabeth Hospital
06.2023 - 06.2024
Waiter
Pho Vietnam
06.2023 - 08.2023
Honours Bachelor of Health Sciences -
University of Ottawa
High School Diploma -
Colonel Gray Senior High School
Similar Profiles
GBOLAHAN SIWOKUGBOLAHAN SIWOKU
Rotational Pharmacy Assistant at Queen Elizabeth HospitalRotational Pharmacy Assistant at Queen Elizabeth Hospital
Milan KaurMilan Kaur
Registered Nurse, Radiology at The Queen Elizabeth HospitalRegistered Nurse, Radiology at The Queen Elizabeth Hospital
David HasuDavid Hasu
Registered Nurse at Queen Elizabeth HospitalRegistered Nurse at Queen Elizabeth Hospital