Esther Olulana
Thorold,ON
Summary
Looking to enhance communication with people in the community and obtain a position where professionalism and teamwork will be an asset. Seeking a position to help achieve the corporation’s goals and improve customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Camp Instructor
Camp U of T Mississauga
06.2023 - 08.2023
- Overseeing groups, giving instructions to campers ages 4 to 12, and leading by example
- Providing counsel and exceptional support to all campers
- Ensuring the campsite is clean and safe for campers
- Record incident log
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Collaborated with other recreation staff in developing new recreational activities.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Kept athletic and games equipment and facilities organized and maintained.
- Provided feedback and guidance to program participants regarding progress and development.
Hostess/Server
Montana's BBQ GRILL & BAR
08.2021 - 08.2023
- Expo and takeout
- Supported restaurant marketing efforts by promoting upcoming events or specials to guests as appropriate.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Increased sales significantly by upselling higher-end products to customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Camp Instructor
Focus On Youth Camp
07.2022 - 08.2022
- Collaborated with fellow instructors to create diverse, inclusive programming for all participants.
- Implemented effective time management strategies to ensure efficient use of resources during sessions.
- Communicated with parents, staff and teachers regarding children or program issues.
- Fostered a positive learning environment, encouraging open communication between campers and staff.
- Ensured camper safety by vigilantly supervising activities and adhering to established protocols.
Education
Bachelor of Arts - Child And Youth Studies
Brock University
St. Catharines, ON04.2026
High School Diploma -
St. Thomas Aquinas Secondary School
Brampton, ON06.2022
Skills
- Able to memorize orders and guidelines
- Exceptional communication and organization Skills
- Able to adapt to surroundings quickly and efficiently
- Actively listens to people in need of help and provides resolutions
- Work well independently and with teams
- Safety Management
- Safety coordination
- Entertainment Coordination
- Flexible and Adaptable
- Customer-Oriented
Certification
- Smart Serve- expires: 2028-04-20
- First Aid and CPR expires: 2026-06-20
- HIGH FIVE-Principles of Healthy Child Development
Timeline
Camp Instructor
Camp U of T Mississauga
06.2023 - 08.2023
Camp Instructor
Focus On Youth Camp
07.2022 - 08.2022
Hostess/Server
Montana's BBQ GRILL & BAR
08.2021 - 08.2023
Bachelor of Arts - Child And Youth Studies
Brock University
High School Diploma -
St. Thomas Aquinas Secondary School
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