Esther Marks

A position as a Customer Service Representative of over 10 years where my organizational and collaborative skills can be utilize To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• High school Diploma
• Ontario Insurance license certificate

• Greatway Financial Inc, Insurance Agent, 2018-01-01, 2023-12-31, Assist client and provide recommendation for their insurance needs., Operate providers system software and provided quotes., Process and delivery application to clients
• Swissport Canada Handling, Passenger Service Agent, 2014-01-01, 2021-12-31, Inspected and verified passenger documentation., Issued boarding passes., Managed passenger baggage processing including handling and fee calculation, Assisted passengers as needed through arrival and check in. Processes including support for passengers with special needs., Assisted Ramp Service Agents to ensure that wheelchairs, strollers, and checked bags are made available for boarding.
• Sodexo, Service Associate, 2014-01-01, 2021-12-31, Prepared and sanitized patient rooms and washrooms., Maintained floors and disposed of garbage in designated areas., Striped, cleaned and made patient beds and stretchers., Restocked supplies and cleaned equipment used., Performed periodic work such as wall washing and high dusting.
• Standard Parking, Customer Service Representative, 2008-01-01, 2013-12-31, Entered data in the parking system., Assisted customers and solved parking related issues., Handled cash and visa transactions., Answered intercom, sorted parking tickets., Maintained parking machines.
• FedEx, Material Handler, 2014-01-01, 2014-12-31, Unloaded packages unto conveyor belt., Scanned and sorted packages.