Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Natasha Johnston

Esterhazy,SK

Summary

Dynamic insurance agent with extensive experience at Esterhazy Agencies, excelling in client relations and sales. Proven ability to enhance customer satisfaction through effective communication and follow-up. Skilled in income tax preparation and maintaining professionalism, consistently delivering tailored insurance solutions to meet client needs.

Overview

13
13
years of professional experience

Work History

Insurance Agent

Esterhazy Agencies (1986) Ltd. H&R Block
01.2021 - Current
  • Computer work
  • Assisted clients in understanding insurance policies and coverage options.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients
  • Income tax preparation and filing

Assistant Manager

Esterhazy Freshmart
09.2012 - 01.2020
  • Answering phone calls and customer questions
  • Ordering freight and making sure shelves were stocked
  • Manage other staff when the main manager was not available

Education

Grade 12 Education -

Esterhazy High School
Esterhazy, SK
06.2005

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Customer follow-up
  • Client relations

Languages

English
Professional Working

Timeline

Insurance Agent

Esterhazy Agencies (1986) Ltd. H&R Block
01.2021 - Current

Assistant Manager

Esterhazy Freshmart
09.2012 - 01.2020

Grade 12 Education -

Esterhazy High School

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Natasha Johnston