Estefany Orquera
Big Bear Lake
Summary
A highly motivated and enthusiastic bartender with a relentless focus on providing excellent customer service and memorable experience. Thrives in a fast-paced work environment, working well with others, and completing task in a timely manner.
Overview
4
4
years of professional experience
Work History
Bartender /Karaoke Host
Whiskey Daves
07.2024 - Current
- Trained new bartenders on drink preparation, bar maintenance, and customer service best practices
- Serve high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Engage audiences by hosting karaoke sessions, fostering a lively and interactive atmosphere.
- Manage song selection process, ensuring smooth transitions and timely performances.
Bartender
South Land Bar
12.2023 - 06.2024
- Ensured that guest felt welcomed and were given responsive and gracious service at all time.
- Prepared cocktails, mocktails, and other drinks following recipes, standards, and customer preferences
- Ability to handle high volume and remain professional and polite under all circumstances.
- Responsible for opening establishment, performing opening duties, and making sure the bar was always properly stocked
Server/ Bartender
Patrick Molloys
07.2021 - 12.2023
- Proficient in taking and accurately inputting orders, paying close attention to dietary and allergic restrictions.
- Exceeded upselling task by suggesting popular drinks, appetizers, or entrees according to their liking.
- Monitored and observed guest dining experience to ensure guest are satisfied with the food and service and respond promptly and courteously to correct any problems.
Education
High School Diploma -
Narbonne High School
Harbor City Skills
- Customer Service
- Fluent in English and Spanish
- Hardworking and Reliable
- Sales Driven
- Multi-tasking
Timeline
Bartender /Karaoke Host
Whiskey Daves
07.2024 - Current
Bartender
South Land Bar
12.2023 - 06.2024
Server/ Bartender
Patrick Molloys
07.2021 - 12.2023
High School Diploma -
Narbonne High School
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