Esteban Lira
San Diego
Summary
Professional Bartender and/or server with extensive knowledge of spirits and engages customers with the highest standards. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
Work History
Bartender/Server
Rancho Valencia Resort and Spa
03.2021 - Current
- Provided fine dining and memorable service interchangeably as both a server and bartender.
- Created well balanced and presentable cocktails that consistently would sell.
- Extensive knowledge of spirits, wine and food.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Banquet Server
Fairmont Grand Del Mar
08.2012 - 09.2020
- Carried out professional service, retaining polite and friendly approach at all times.
- Worked with banquet manager to coordinate event set up and schedule.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Bartender
The Fairmont Grand Del Mar
07.2017 - 09.2019
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Orange Glen
Escondido, CASkills
- Adaptive learning
- Relationship building
- Upselling skills
- Customer service
- Upscale dining expertise
- POS system operations
- Safe alcohol service
- Cocktail list development
- Multitasking and organization
Timeline
Bartender/Server
Rancho Valencia Resort and Spa
03.2021 - Current
Bartender
The Fairmont Grand Del Mar
07.2017 - 09.2019
Banquet Server
Fairmont Grand Del Mar
08.2012 - 09.2020
High School Diploma -
Orange Glen