Esmeralda Zazueta
Los Angeles
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
8
years of professional experience
Work History
Caregiver
Private Care
01.2021 - Current
- Assisted with Daily Living Activities – Provided compassionate support with bathing, dressing, grooming, and mobility to enhance the quality of life for clients.
- Monitored Health and Medications – Administered prescribed medications, tracked vital signs, and reported health concerns to medical professionals or family members.
- Meal Preparation and Nutrition Support – Planned and prepared balanced meals, ensuring dietary restrictions and nutritional needs were met.
- Companionship and Emotional Support – Engaged in meaningful conversations, recreational activities, and emotional care to promote mental well-being.
- Housekeeping and Safety Maintenance – Maintained a clean and safe living environment, including light housekeeping, laundry, and fall prevention measures.
- Transportation and Errands Assistance – Assisted with doctor’s appointments, grocery shopping, and other essential errands to support independent living.
Lead Sales Associate
Dollar General
04.2017 - 08.2019
- Customer Service & Sales – Delivered exceptional customer service, assisted with product selection, and drove sales through upselling and cross-selling techniques.
- Team Leadership & Training – Supervised and mentored sales associates, provided training on sales strategies, and ensured adherence to company policies.
- Inventory Management – Monitored stock levels, conducted inventory counts, and coordinated restocking to maintain product availability.
- Cash Handling & POS Operations – Processed transactions, handled cash and credit card payments, and maintained accurate financial records.
- Merchandising & Store Presentation – Organized displays, implemented promotional strategies, and ensured the store met visual merchandising standards.
- Goal Achievement & Reporting – Met and exceeded sales targets, tracked performance metrics, and provided reports to management for business growth insights.
Education
High School Diploma -
Esteban Torres High School
Los Angeles, CA07-2015
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Patient care
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Caregiver
Private Care
01.2021 - Current
Lead Sales Associate
Dollar General
04.2017 - 08.2019
High School Diploma -
Esteban Torres High School
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