Esmeralda Vasquez

• Boosted customer satisfaction levels by going extra mile
• Managed phone inquiries to assist customers with questions and orders.
• Processed cash, check, debit, and credit card payments accurately using Point-of-Sale system.
• Communicated information regarding company policies, warranties, guarantees, and financing options.

Provided frontline customer support via calls and emails for product and service transactions.

• Assisted customers with order placement and inquiries about product availability and pricing.
• Executed proper cash handling procedures during transaction completion.
• Processed payments through cash, checks, or credit cards efficiently.
• Maintained accurate stock levels by performing regular inventory counts.
• Operated point-of-sale systems to enhance order processing efficiency.