Sandeep Singh

Customer Service Cashier

Flying Eagle Gas Station

Oroville

08.2024 - Current

Processed customer transactions accurately using cash register.
Assisted customers with inquiries and product information.
Maintained cleanliness and organization of the sales area.
Restocked shelves with fuel, snacks, and beverages regularly.
Handled cash, credit, and debit transactions efficiently.
Collaborated with team members to ensure smooth operations.
Resolved customer complaints in a professional manner.
Monitored fuel levels and reported discrepancies promptly.
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Collected credit card and cash payments to complete transactions for customer orders.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Answered incoming phone calls from customers regarding product availability or store locations.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Balanced cash drawers at the end of each shift.
Complied with all health and safety regulations while performing job duties.
Informed customers of in-store promotions or pricing specials.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Assisted customers with locating merchandise within the store.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Ensured that all areas of the retail floor were properly stocked throughout each shift.
Recommended, selected, located, and obtained products to meet customer needs.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Verified that all coupons were valid prior to processing them into the system.
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Followed established loss prevention procedures when dealing with suspicious customers or activities.
Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Addressed customer questions and concerns regarding products and services.
Greeted customers promptly and responded to questions.
Answered customers' questions and provided information on store procedures or policies.
Built and maintained productive relationships with employees.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Counted and balanced cashier drawers.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Checked personal identifications during alcohol and tobacco sales.
Offered customers carry-out service at completion of transaction.
Processed returned merchandise by strictly following store return and exchange procedures.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Adhered to social distancing protocols and wore mask or face shield.