Esi Mensimah Ekwam
Regina, SK, Canada,SK
Summary
Helpful Health Care Giver committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
7
7
years of professional experience
Work History
Health Care Aide
Samala Clinic
Accra, Greater Accra Region
12.2022 - 11.2023
- Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
- Administered medication and treatments as prescribed by medical staff.
- Observed and documented changes in patient's condition including physical and emotional well-being.
- Reported any changes or concerns to supervising nurse or physician promptly.
- Ensured proper documentation of all patient assessments, treatments and medications administered.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Participated in continuing education activities to stay up-to-date on best practices.
Healthcare Customer Service Representative
Samala Clinic
Accra, Ghana, Greater Accra Region
06.2019 - 11.2022
- Greeted patients upon arrival and answered any questions they had about their visit.
- Scheduled appointments for patients using the electronic health records system.
- Assisted in checking patient's insurance eligibility prior to their appointment.
- Collected payments from patients and entered them into the billing system accurately.
- Compiled reports on patient visits for management review as needed.
- Worked collaboratively with other departments such as billing, coding, clinical documentation improvement specialists., when necessary.
- Referred patients to appropriate professionals and services.
- Documented and managed patient information in computer system.
Assistant Caregiver
Lucy Memorial Hospital
Accra, Greater Accra Region
02.2017 - 05.2019
- Provided companionship to clients by engaging in conversation and playing games.
- Monitored client vital signs and reported any changes to the registered nurse or physician.
- Maintained a clean environment for clients by performing light housekeeping tasks.
- Developed care plans for individual patients based on their needs and preferences.
- Encouraged communication between clients, family members, and healthcare staff.
- Responded quickly in emergency situations while remaining calm under pressure.
Voluntary Healthcare Worker
Ridge Church Clinic
Accra., Greater Accra Region
09.2016 - 01.2017
- Assisted with patient transfers and mobility exercises.
- Greeted, guided and offered assistance to patients and visitors.
- Restocked supplies and cleaned equipment between patients.
- Supported nursing staff in day-to-day operations.
- Attended training to validate or refresh basic professional skills.
- Performed basic, non-invasive medical assistant duties.
Education
Bachelor of Arts -
University of Ghana, Legon
Legon, Accra Ghana05.2019
Diploma in Healthcare -
Family Health Nursing Training Center
Teshie, Accra01.2016
Skills
- Condition Monitoring
- Quality Assurance
- Patient Relations
- Patient-Focused Care
- Care Plan Implementation
- Adaptable
- Compassionate
- Light Housekeeping
- Medical Records Management
- Calm and Level-Headed Under Duress
Affiliations
- Loves to read and tell stories
- Taking quiet walks through parks and beaches
References
References available upon request.
Timeline
Health Care Aide
Samala Clinic
12.2022 - 11.2023
Healthcare Customer Service Representative
Samala Clinic
06.2019 - 11.2022
Assistant Caregiver
Lucy Memorial Hospital
02.2017 - 05.2019
Voluntary Healthcare Worker
Ridge Church Clinic
09.2016 - 01.2017
Bachelor of Arts -
University of Ghana, Legon
Diploma in Healthcare -
Family Health Nursing Training Center
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