Melissa Mei Chen Liu
340 Barondale Dive,Mississauga, Ontario
Summary
A reliable and caring registered veterinary technician with proven history of excellence in husbandry, client costumer care, anesthesia/surgery, and nursing. Self-motivated and caring individual accomplished in delivering excellent care to felines, canines and other domesticated animals. Commended for outstanding work ethic and sound knowledge of veterinary medical procedures and techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Registered Veterinary Technician /Shift Supervisor
Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)
Etobicoke , Ontario
2024.01 - Current
- Assisted in smooth opening operations of newly opened clinic
- Demonstrated leadership skill and ability to take initiative by training new staff members of hospital SOPs and protocols
- Developed and displayed excellent leadership skills in delegating tasks throughout shifts to other team members
- Supervised day to day operations of the team and demonstrated problem solving and HR skills when necessary
- Demonstrated ability to be flexible with schedule and willingness to relocate when necessary
- Other duties included, but were not limited to those listed below at sister clinic (Eglinton Hwy 10 Veterinary Clinic)
Head Registered Veterinary Technician/Shift Supervisor
Eglinton Hwy 10 Veterinary Clinic
Mississauga , Ontario
2019.04 - Current
- Assisted veterinarians in performing medical procedures and treatments, such as accurately dispensing and administering medication, drawing blood, taking vital signs, and administrating vaccines.
- Demonstrated excellent surgical duties which included, proper preparation of both patient and surgical instruments for sterilization, maintenance of a clean operating environment during surgeries and monitoring anesthesia levels during surgery and provided post-surgical recovery support.
- Provided nursing care to hospitalized animals, including monitoring vital signs and administering medications / treatments and assisted in the development of treatment plans for sick animals that included diet changes, exercise regimens or other therapeutic recommendations.
- Performed laboratory tests such as urinalysis, fecal analysis, heartworm testing, and feline leukemia and FIV testing with high understanding of IDEXX machinery & protocols
- Used high-tech equipment (Radiography & Ultrasound) to assist in diagnostic, medical and surgical procedures
- Responded to emergency calls after hours when necessary and triaged patient accordingly screening phone calls.
- Instructed and trained staff members on proper handling of animals in accordance with safety protocols and assisted clinic manager in delegation of tasks to staff members during their shift
- Educated pet owners on proper nutrition, preventive healthcare measures and home care techniques to promote good health in their pets.
- Ordered supplies and managed inventory control of pharmaceuticals required for daily operations within budget limits.
- Maintained accurate patient records using computer software systems.
- Delivered excellent service to pet owners to drive repeat business by providing routine follow up calls, reminders and counseling to clients on their animal health care needs.
- Participated in continuing education activities to stay up-to-date on advances in veterinary technology.
Education
Diploma - Veterinary Technician
Sheridan College
Brampton, ON2020-04
Bachelor of Science - Animal Biology
University of Guelph
Guelph, ON2018-04
Skills
- Certified RVT with good standing amongst the Ontario Association of Veterinary Technicians
- Fluent in written and spoken English; beginner
speaking and grammar skills in French, Spanish, Hakka
and Japanese - Strong Computer Skills - Experience with
AVImark, Microsoft Office (Word, Powerpoint,
Publisher), HTML and Adobe Photoshop - WHIMS trained and certified; Health and Safety Trained
- Skilled in Anesthesiology, Phlebotomy, Diagnostic Imaging, Pharmacology, and Client education
- Background in animal sciences (e.g. animal nutrition, behavior, handling, anatomy and physiology)
- Excellent customer service and retail experience with
understanding of POS systems - Reliable and a quick learner with immaculate leadership skills
Certification
- Registered Veterinary Technician - Ontario Association of Veterinary Technicians; Good standings member since September 2020
References
References available upon request.
Timeline
Head Registered Veterinary Technician /Shift Supervisor
Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)
2024.01 - Current
Head Registered Veterinary Technician/Shift Supervisor
Eglinton Hwy 10 Veterinary Clinic
2019.04 - Current
Diploma - Veterinary Technician
Sheridan College
Bachelor of Science - Animal Biology
University of Guelph
- Registered Veterinary Technician - Ontario Association of Veterinary Technicians; Good standings member since September 2020
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