Eryn Shortall
3489 Route 495, South Branch,NB
Summary
A detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously. A hardworking and passionate worker with a positive attitude eager to develop their skills set. They are always ready to learn, improve, and collaborate with others in their team and surrounding areas as well.
Overview
8
8
years of professional experience
Work History
Crisis Help Line Worker/Office Support Worker
Elsipogtog Crisis Center
09.2022 - Current
- Enhanced workplace safety by following safety protocols and participating in relevant training programs.
- Providing thorough guidance on proper procedures and equipment usage.
- Responding and communicating with people during a crisis, or in times of need
- Referring and interacting with the clients and other departments within the community
- Managing paperwork, client files, and organizing documents in the office
Correctional Officer
NB Woman's Correctional Center
08.2020 - 08.2021
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety by monitoring their behavior and by intervening during conflicts.
- Reduced instances of contraband by searching inmates, cells, and common areas.
- Collaboration with officers to maintain a secure environment for staff, visitors, and inmates.
- Maintain records of inmate incidents or infractions using databases or written logs and reports as required.
Security Officer
Commissionaires NB & PEI
06.2020 - 08.2020
- Maintained a safe environment for employees and visitors.
- Conduct reliability checks
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Waitress
Pizza Delight
08.2015 - 03.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed customers during peak hours, maintaining prompt and efficient service.
- Work with team members to ensure great guest experiences and resolve any issues promptly.
- Use multitasking skills to manage multiple tables
- Assisted management in training new waitstaff
Groundskeeper
Roman Catholic Immaculate Conception Church
06.2019 - 08.2019
- Enhanced grounds appeal by maintaining lawns, gardens, and walkways in clean condition.
- Trimmed trees, bushes and shrubs to keep grounds neat and proper.
Education
Human Services Counsellor
Oulton College
Moncton, NB12.2022
Policing And Corrections Foundations
Oulton College
Moncton, NB09.2020
High School Diploma -
École Mgr-Marcel-François-Richard
Saint-Louis-de-Kent, NB06.2019
Skills
- Teamwork and Collaboration
- Dedicated and Strong Work Ethic
- Conflict Resolution
- Time Management
- Workplace Cleanliness
- Decision Making
- Organizational Skills
- Multitasking Abilities
Languages
French
Native or Bilingual
English
Native or Bilingual
Volunteer and Committee information
· Scorekeeping for various sporting events
· Organize and work canteens and sign-in booths during sporting events
· Groundskeeping at the local community center
· Volunteered at various local Nursing Homes, activities with seniors
· Waitressing at the annual Church supper
· Organize and assist Elsipogtog annual Haunted House
· Running booths at the annual Orange Shirt Day, Elsipogtog
· Member of Kent County suicide prevention committee
Additional information and strengths
- Fully bilingual
- French and English
- Strong computer skills
- Work well under pressure
- Able to multitask
- Team Player
- Work well independently
- Volleyball Coach Aid 2023
- First aid training
- Assist certificate
- Flexible work schedule
- Friendly and Fun, easy to work with
- Hard worker and fast learner
- Completion of PARE test time
- NVCI training
- Member of volley clubs from 2006 to 2019 - Red Cross Babysitting Course
- Class 5 Driver’s License
- Yearbook and Prom Committee
- ATV and hunter safety courses
References
available upon request
Timeline
Crisis Help Line Worker/Office Support Worker
Elsipogtog Crisis Center
09.2022 - Current
Correctional Officer
NB Woman's Correctional Center
08.2020 - 08.2021
Security Officer
Commissionaires NB & PEI
06.2020 - 08.2020
Groundskeeper
Roman Catholic Immaculate Conception Church
06.2019 - 08.2019
Waitress
Pizza Delight
08.2015 - 03.2020
Human Services Counsellor
Oulton College
Policing And Corrections Foundations
Oulton College
High School Diploma -
École Mgr-Marcel-François-Richard
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