Ernesto Martinez
Ottawa,ON
Summary
Dynamic retail professional with a proven track record at Carrefour Spain, excelling in customer service and operational efficiency. Skilled in optimizing sales strategies and fostering teamwork, I consistently enhanced customer experiences and maintained high standards of organization. Adept at problem-solving, I thrive in fast-paced environments while ensuring accuracy in transactions.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Carrefour Spain
07.2020 - 07.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor to promote a welcoming environment.
- Stocked shelves and ensured product displays were visually appealing for increased customer engagement.
- Operated cash register efficiently, handling transactions accurately and providing receipts promptly.
Crew Member
Macdonals
10.2019 - 03.2020
- Delivered exceptional customer service in fast-paced environments, ensuring positive experiences for all patrons.
- Operated point-of-sale systems efficiently, handling transactions accurately and maintaining cash balance.
- Collaborated with team members to maintain cleanliness and organization of workspaces, enhancing overall efficiency.
- Assisted in training new crew members on operational procedures and safety standards, promoting teamwork and consistency.
- Took orders, prepared meals, and collected payments.
Education
Higer Degree International Trade - Trade And Marketing
I.F.P Grupo Planeta
Madrid,Sapian06-2026
High School Diploma -
I.E.S Ignacio Aldecoa
Madrid,Spain06-2021
Skills
- Customer service excellent
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Operational process optimization
- Sales&Promotional Strategy
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Retail Sales Associate
Carrefour Spain
07.2020 - 07.2025
Crew Member
Macdonals
10.2019 - 03.2020
Higer Degree International Trade - Trade And Marketing
I.F.P Grupo Planeta
High School Diploma -
I.E.S Ignacio Aldecoa