Ernesto Campo Gonzalez
Calgary,Alberta
Summary
Professional writer looking forward to merging into the Calgarian arts industry. Awarded fiction writer aiming to continue pursuing a career in the literary arts field and committed to promote Spanish written literature in West Canada.
Overview
8
8
years of professional experience
Work History
Records Assistant
Centre for Newcomers
Calgary, AB
01.2024 - Current
- Indexed and maintained physical and digital records.
- Retrieved records upon request from internal and external customers.
- Conducted periodic reviews of existing records to ensure accuracy and completeness.
- Created new files in accordance with established procedures.
- Performed data entry tasks to update information in the database.
- Organized archived material for long-term storage or retrieval purposes.
- Monitored inventory levels of stationery supplies used for record keeping.
- Generated reports on file activity using automated software applications.
- Compiled statistical data related to records management activities.
- Maintained confidentiality regarding sensitive information handled.
- Investigated discrepancies in the accuracy of stored records.
- Archived inactive records according to organizational guidelines.
- Verified that all documents are properly labeled, classified, organized, and indexed prior to archiving them away securely.
- Audited the contents of archives periodically for accuracy and completeness.
Volunteer Technical Writer
Canadian Pet Cancer Foundation
Calgary, AB
12.2023 - Current
- Reviewed and edited technical documents for accuracy, clarity, and grammar.
- Composed and maintained user manuals, product specifications, installation instructions, quick reference guides, troubleshooting procedures and other related materials.
- Gathered information from subject matter experts to create technical documentation.
- Maintained a library of existing technical documents and manuscripts.
- Proofread documents for accuracy before publication.
- Produced high quality documentation that meets applicable standards and is appropriate for its intended audience.
Volunteer Student Outreach Ambassador
Society for Technical Communication
Calgary, Alberta
05.2023 - Current
- Promoted events through various forms of media such as print, radio, and social media outlets.
- Developed relationships with school administrators, teachers, counselors, and other staff members.
- Organized student orientations to provide information about the organization's mission and goals.
- Created promotional materials such as flyers, brochures, newsletters, and postcards for distribution to potential participants.
- Provided follow-up assistance to ensure that student inquiries were answered promptly and accurately.
Editor / Translator /Senior Content Writer
MarketCross Company
Buenos Aires, Buenos Aires-GBA
08.2017 - 09.2021
- Reviewed copyedited texts to ensure accuracy and consistency of style.
- Developed editorial guidelines and standards to maintain quality control.
- Coordinated with authors and other editors throughout the editing process.
- Assisted in creating comprehensive style guides for publication teams.
- Provided feedback on content structure and organization of documents.
- Created detailed reports on all projects completed.
- Identified inconsistencies in text or formatting issues within documents.
- Researched topics related to edited materials for improved accuracy.
- Advised authors on how to improve their writing techniques.
- Maintained records of all changes made to manuscripts during editing.
- Ensured that all published documents met industry standards.
- Worked closely with publishing team members to meet deadlines.
- Updated databases with information about new publications.
- Proofread translated documents for accuracy and completeness.
- Advised clients on cultural differences between countries or regions.
- Edited existing translations for grammar, spelling, punctuation, syntax, and style errors.
Digital Content Creator
CONNECTAS Foundation for Investigative Journalism
Bogota, Distrito Capital De Bogotá
02.2016 - 09.2017
- Developed content strategies for digital campaigns and initiatives.
- Created engaging, brand-relevant content for social media channels.
- Optimized website content to increase organic search traffic.
- Conducted keyword research and incorporated SEO into content creation.
- Collaborated with designers, video producers, and other creatives on digital projects.
- Analyzed web analytics data to track performance of posts and campaigns.
- Managed editorial calendars to ensure timely delivery of content across channels.
- Researched industry trends and developed original ideas for content topics.
- Edited existing copy to improve readability and accuracy while maintaining the brand's voice.
- Composed copy for email newsletters, blog posts, press releases, product descriptions.
- Ensured all published work adhered to company standards and best practices in grammar, formatting, and style guidelines.
- Worked closely with stakeholders from multiple departments to develop effective messaging strategies across platforms.
Bookseller
Luvina Bookstore
Bogota, AB
11.2015 - 02.2016
- Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Inventoried new shipments of books and displayed them for sale.
- Greeted customers as they entered the store, providing friendly customer service.
- Provided information about titles, authors, and genres to customers who requested assistance.
- Organized book displays to attractively showcase products.
- Explained product features and benefits to encourage sales.
- Processed payments quickly and accurately using cash registers or point-of-sale software systems.
- Resolved customer complaints in a professional manner.
- Answered phones promptly and responded to customer inquiries with accurate information.
- Restocked shelves when necessary to maintain adequate levels of inventory.
- Adhered to all safety policies while handling merchandise.
- Performed opening and closing duties such as counting cash drawers and checking all equipment for proper functioning.
Education
Certification - Technical Writing
Mount Royal University
Calgary, AB06-2023
Master of Arts - Digital Communication
Instituto Universitario De Posgrado
Madrid, Spain09-2009
Bachelor of Arts - Mass Communication
Universidad Central De Venezuela
Caracas, Venezuela01-2005
Skills
- Microsoft Office
- Confidential Materials Handling
- Character Development
- Content Creation
- Idea Brainstorming
- Document Editing
- Excellent Spelling Skills
- Copyediting
- Print Media
- Promotional Planning
- Content Development
- Proofreading
- Content Editing
- Copywriting
- Technical Writing
- Creative Writing
Accomplishments
- Short Story Festival Prize (‘Words Unbound’), 2023, Humainologie, Calgary, Alberta.
- Children Literature Unpublished Authors Prize, 2013, Monte Ávila Editores Latinoamericana, Caracas, Venezuela.
Languages
Spanish
Native/ Bilingual
Portuguese
Elementary
Publications
PosgradoUniversitarioMarketCrossLuvinaDistritoLatinoamericana004-2005 (Poetry) Collective anthology, Centro de Estudios LatinoamericanLatinoamericanagos, 2006.
NuevasEstudiosLatinoamericanosRomulo
Timeline
Records Assistant
Centre for Newcomers
01.2024 - Current
Volunteer Technical Writer
Canadian Pet Cancer Foundation
12.2023 - Current
Volunteer Student Outreach Ambassador
Society for Technical Communication
05.2023 - Current
Editor / Translator /Senior Content Writer
MarketCross Company
08.2017 - 09.2021
Digital Content Creator
CONNECTAS Foundation for Investigative Journalism
02.2016 - 09.2017
Bookseller
Luvina Bookstore
11.2015 - 02.2016
Certification - Technical Writing
Mount Royal University
Master of Arts - Digital Communication
Instituto Universitario De Posgrado
Bachelor of Arts - Mass Communication
Universidad Central De Venezuela
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