Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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ERNEST KOFI ANTWI-BOASIAKO

Ottawa-Orleans Ontario ,Canada

Summary

An expert healthcare professional, passionate about improving the access to quality healthcare services with over 10 years active working experience in the medical laboratory sciences and primary healthcare delivery with a proven track record of successful healthcare projects including private, government, research, ministry of health institutions across Central and West Africa. I bring a depth of scientific knowledge complementing an extensive network of KOLs to drive business strategy.

Overview

16
16
years of professional experience

Work History

Personal Support Worker

Merited Favor Residential Services Inc.
11.2023 - Current
  • Engage patients in meaningful conversation, socialization, and activity while providing personal care assistance
  • Assist clients with daily living and medication needs to maintain self-esteem and general wellness.
  • Support clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assist with dressing guidance, grooming, meal preparation, daily games and medications.
  • Documenting of clients daily routine, meals, medications, sleep charts and any peculiar behavior in communication log book.

Head of Molecular Diagnostic Projects

mPharma Ghana
03.2021 - 08.2023
  • Leading diagnostic operations, identifying business opportunities and driving strategy.
  • Providing technical support to customer training, complaints management and scientific seminars.
  • Providing oversight for daily sales and operations, special community projects, coordinating warehouse inventory and distribution to regional offices in Africa
  • Established key Account Management across our operations.
  • Providing cross-functional technical and administrative support for teams in Nigeria, Kenya, Gabon and Zambia.

Business Development Manager

DCL LABORATORY PRODUCTS LTD
02.2014 - 01.2021
  • Developed business strategies as a startup vendor to drive growth and achieved company revenue goals in Ghana
  • Provided technical applications training and support for GeneXpert teams in Ghana, Sierra Leone and Nigeria in compliance with ISO 15189.
  • Negotiated equipment service contracts for research and government health facilities incompliance with Quality Management Systems ISO 9001 for EBOVAC, GIDC and NMIMR.
  • Provided partnership and key account management for all hospitals and setting competitive price points.
  • Mentored and provided leadership to laboratory scientist, sales and engineering teams to achieve revenue goals.

Technical customer support specialist

Taylor And Taylor Company Ltd
08.2009 - 12.2012
  • Relayed customer feedback to cross-functional teams to improve products and services
  • Documented customer correspondence in CRM to track requests, complaints and solutions
  • Provided trainings to end users for facilities under Ghana Health Service-MOH.

MLS-Student

37 Military Hospital
02.2008 - 11.2008
  • Phlebotomy and specimen transport to the laboratory for analysis and documentation incompliance with ISO-15189
  • Maintenance laboratory equipment, detecting malfunctions and daily troubleshooting to ensure optimum performance
  • TRAININGS AND CERTIFICATIONS
  • Cepheid-Advanced GeneXpert POC molecular trainer responsible for West Africa, France
  • Diamond Diagnostics-Business Development ISE projects for Ghana, USA 2018
  • R-biopharma Africa distributors seminar, Kenya 2020.

Education

Doctor of Medical Laboratory - Science, Laboratory Technology

University of Development Studies

Certificate Project Management Professional - undefined

Kwame Nkrumah University of Science And Technology

Certificate Occupational Health And Safety Management -

Ghana Institute Of Management And Public Administration

Certificate Health Administration And Management -

Institute of Commercial Management

Certificate - Caregiver

Caregiving Training Center
Florida, USA.
01.2024

Certificate - Adult/Child/Infant CPR & First Aid & AED

New Life
Prescott-AZ, USA
11.2023

Skills

  • Leadership and Mentorship
  • Conflict resolution and Analytical Critical Thinking
  • Relationship building and Problem Solving
  • Social counsellor for special needs children and families

Accomplishments


  • Personal support counsellor for children and families with special needs at Hopesetters Autism Centre Ghana.
  • Speaker at Celebrate LAB West Africa held in Ghana April 2022 Topic: Primary healthcare delivery and the challenges with supply chain within Western and Central Africa.

Affiliations

Fellow of West African PostGraduate College Of Medical Laboratory Science.-FWAPMLS Reg No:F000204.

Timeline

Personal Support Worker

Merited Favor Residential Services Inc.
11.2023 - Current

Head of Molecular Diagnostic Projects

mPharma Ghana
03.2021 - 08.2023

Business Development Manager

DCL LABORATORY PRODUCTS LTD
02.2014 - 01.2021

Technical customer support specialist

Taylor And Taylor Company Ltd
08.2009 - 12.2012

MLS-Student

37 Military Hospital
02.2008 - 11.2008

Doctor of Medical Laboratory - Science, Laboratory Technology

University of Development Studies

Certificate Project Management Professional - undefined

Kwame Nkrumah University of Science And Technology

Certificate Occupational Health And Safety Management -

Ghana Institute Of Management And Public Administration

Certificate Health Administration And Management -

Institute of Commercial Management

Certificate - Caregiver

Caregiving Training Center

Certificate - Adult/Child/Infant CPR & First Aid & AED

New Life
ERNEST KOFI ANTWI-BOASIAKO