Professional Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Ernestina Boakye

Dorcas Oppong
St. Catharines,ON
1
Language
1
Certification

Compassionate Personal Support Worker skilled in daily living assistance, active listening, and teamwork. Experienced in monitoring client progress and training new staff to ensure high-quality care.

Dedicated Personal Support Worker with a strong background in assisting clients and promoting independence. Proven ability to collaborate with healthcare professionals and adapt to diverse client needs, ensuring comprehensive care and emotional support.

Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to address client needs. Track record of fostering supportive and comfortable environment for clients.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Work History

Personal Support Worker

Dorcas Oppong | 2022 - 2024
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Collaborated with healthcare professionals to ensure comprehensive care plans were followed.
  • Maintained a clean and safe environment to enhance client comfort and well-being.
  • Monitored client progress, documenting changes in health status for review by caregivers.
  • Provided emotional support through active listening and engagement in meaningful conversations.
  • Adapted to diverse client needs, demonstrating flexibility in caregiving approaches.
  • Organized recreational activities that encouraged social interaction and physical activity among clients.
  • Trained new staff on best practices for personal support and client interaction techniques.
  • Mentored new hires to ensure high-quality care standards were maintained throughout the team.
  • Assisted clients with daily living activities, promoting independence and dignity in their routines.
  • Improved clients'' quality of life through consistent emotional support and companionship.

Education

High School Diploma

UMS Healthcare Collage | North York Ontario Canada | 01.2026

St Catherine Senior High Technical School Kuntanase Ashanti Ghana

Skills

Scheduling and planning
Active learning
Motivational skills
Assertiveness
Respectful and compassionate
Time management
Daily living assistance
Verbal and written communication skills
Active listening
Dementia care
Compassionate communication
Housekeeping
Meal preparation
Client documentation
PPE usage
Mobility assistance
Dining room support
Compassionate client care
Teamwork

Languages

English
B1
Intermediate

Certification

Gentle Persuasive Approach ,First aid Certificate,N95 Mask Fit test, CPR Certificate, Personal Support Worker Certificate.

Timeline

Personal Support Worker

Dorcas Oppong
2022 - 2024Read More

UMS Healthcare Collage

High School Diploma
Read More
Ernestina Boakye