Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Ermeta Pierre

Oakville,ON

Summary

Sales and marketing professional with extensive experience in customer relationship management and document control. Proven ability to prioritize and manage multiple tasks effectively while achieving project goals. Strong problem-solving skills and adaptability in fast-paced environments. Committed to delivering results and contributing to team success in a dynamic organization.

Overview

28
28
years of professional experience

Work History

Independent Travel Consultant

Independent Travel Consultant
01.2015 - Current
  • Facilitate clients' arrangements for flights, accommodations, and transportation services.
  • Offer detailed guidance on visa requirements and travel insurance options.
  • Develop comprehensive itineraries incorporating flight bookings, car rentals, and hotel stays.
  • Supply customers with in-depth information on travel destinations and packages.
  • Keep current on industry trends, seasonal promotions, and product availability.

Sales Associate /Key Holder

Solutions
01.2019 - 01.2020
  • Delivered exceptional customer service, assisting with product selection and inquiries.
  • Processed sales transactions accurately using point-of-sale systems.
  • Organized merchandise displays to improve shopping experiences.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Managed cashier duties, including payment processing and issuing receipts.
  • Answered incoming calls, providing information about store products and services.
  • Maintained store cleanliness, focusing on high-traffic areas and displays.
  • Restocked shelves regularly to sustain inventory levels.

Direct Sales / Marketing

Health & Wellness company
09.1997 - 12.2014
  • Cultivated relationships with potential customers through direct outreach efforts.
  • Delivered product presentations to inform clients about company offerings.
  • Engaged in training sessions to improve product knowledge and sales techniques.
  • Ensured compliance with local regulations governing direct selling activities.
  • Provided ongoing support and guidance to maintain existing client relationships.

Sales Associate/Manager

Stacaro Furniture
Vaughan, Ontario
04.2011 - 04.2012
  • Tracked customer orders to ensure on-time delivery of goods and services.
  • Performed customer service tasks, including greeting customers and resolving complaints.
  • Maintained accurate records of sales transactions using POS system.
  • Supervised staff in daily store operations to enhance efficiency.
  • Served as liaison between customers and corporate office for escalated inquiries.
  • Managed inventory levels by monitoring stock movement and reordering supplies as needed.
  • Implemented safety procedures according to company policies to uphold compliance.

Sales Associate /Key Holder

Bombay & Co Inc
01.2008 - 01.2010
  • Assisted customers with product selection and provided guidance on sizing and styling.
  • Maintained visually appealing product displays to enhance store layout.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Monitored sales floor for cleanliness and organization throughout shifts.
  • Trained new team members in cash register operation and customer service protocols.
  • Demonstrated product features to align with customer needs and preferences.
  • Executed daily banking duties, including deposits and withdrawals, while ensuring accurate register balance.

Assistant

Infinity Property Management
08.2022 - Current

Education

High School Diploma -

Springer Memorial Secondary
Barbados
06-1984

Skills

  • Itinerary planning and travel booking
  • Networking proficiency
  • Retail operations management
  • Sales techniques
  • Interpersonal skills
  • Cash handling accuracy
  • Credit card processing
  • Cultural sensitivity
  • Customer service and retail sales
  • Point-of-sale operations
  • Communication skills

Affiliations

Nature walks and working out.

References

References available upon request.

Timeline

Assistant

Infinity Property Management
08.2022 - Current

Sales Associate /Key Holder

Solutions
01.2019 - 01.2020

Independent Travel Consultant

Independent Travel Consultant
01.2015 - Current

Sales Associate/Manager

Stacaro Furniture
04.2011 - 04.2012

Sales Associate /Key Holder

Bombay & Co Inc
01.2008 - 01.2010

Direct Sales / Marketing

Health & Wellness company
09.1997 - 12.2014

High School Diploma -

Springer Memorial Secondary

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Ermeta Pierre