E-commerce
- Learned and adapted quickly to new technology and software applications.
- Enhanced user experience by optimizing website layout and product categorization
- Streamlined order processing for faster customer service and increased satisfaction
Erlin Shao
Markham,ON
Summary
Highly analytical and data-driven E-commerce Manager effectively scales online customer acquisition efforts and e-commerce capabilities to drive sales growth. Routinely tests new features and assets and measures results as company grows and evolves. Strong understanding of e-commerce consumer behavior and audience segmentation along with website analytic and tracking tools.
Work History
Education
MBA - Online Management
Shanghai Sanda University
Shanghai07.2023
Skills
- Customer Support
- Analytics
- Operating Online Store
- Good at Tableau
- Good at Microsoft office
Languages
English
Accomplishments
Recipient of Innovation,Creativity,Entrepreneurship, Junior year, 2022
Timeline
E-commerce
MBA - Online Management
Shanghai Sanda University
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