Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rudy Torres

Toronto,ON

Summary

Dynamic and results-oriented professional with over 2 years of experience in e-commerce and order fulfillment at Sporting Life. Demonstrated leadership in coordinating team tasks and ensuring operational efficiency. Skilled in customer service and proficient in Microsoft Office, adept at enhancing customer satisfaction and streamlining warehouse operations. Fluent in English and Tagalog, with a basic understanding of medical terminology as student nurse.

Overview

4
4
years of professional experience

Work History

E-commerce

Sporting Life
09.2023 - Current

· Located and organized items from the warehouse and retail floor for online and in-store orders.

· Inspected and meticulously packed a high volume of online orders to ensure accuracy and customer satisfaction.

· Acted as a shift lead, coordinating tasks among team members to ensure smooth daily operations.

· Provided exceptional customer service by assisting team members and customers in locating specific items.

· Trained and mentored new employees to adapt quickly to the workflow and company standards.

· Maintained warehouse organization, inventory accuracy, and supported overall warehouse operations.

PC Express Associate

Loblaws
09.2020 - 02.2021
  • Accurately received and fulfilled customer orders.
  • Ensured product quality and compliance with standards.
  • Organized, bagged, and sorted orders for efficient delivery.
  • Managed inventory and prepared orders for morning shifts.
  • Maintained excellent customer communication and follow-up.

Education

Diploma - Registered Practical Nurse

Humber College
06-2026

Skills

  • Customer Service: Over 1 year of experience delivering excellent support and communication
  • Leadership: Shift lead experience, coordinating team tasks and ensuring smooth operations
  • E-Commerce & Order Picking: 2 years of experience in fulfilling online orders and managing inventory
  • Medical Terminology: Basic understanding of medical terminology as part of nursing education
  • Organizational Skills: Proficient in maintaining order and prioritizing tasks in dynamic work environments
  • Time Management: Skilled in managing time effectively to meet deadlines
  • Microsoft Office: Basic proficiency in Microsoft Word and Excel for documentation and data tracking
  • Warehouse Operations: Experienced in maintaining warehouse organization and inventory accuracy
  • Cash Handling: Familiarity with handling transactions and basic financial processes
  • Languages: Fluent in English and advanced proficiency in Tagalog

Languages

English
Native or Bilingual
Tagalog
Full Professional

Timeline

E-commerce

Sporting Life
09.2023 - Current

PC Express Associate

Loblaws
09.2020 - 02.2021

Diploma - Registered Practical Nurse

Humber College
Rudy Torres