Eriz Edosma
Calgary,Alberta
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Part-Time Sales Associate
Miniso
12.2024 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped drive a 40% increase in store revenue by combining strong product knowledge with excellent customer service.
Swim Instructor
True Blue Swim School
03.2023 - 12.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Developed strong relationships with students'' families through open communication channels, fostering loyalty to our program over time.
Food Service Worker
Mr. Pretzels
09.2022 - 03.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Crew Member
Tim Hortons
05.2022 - 09.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Bachelor of Arts - Communications And Media Studies
University of Calgary
Calgary04-2029
Skills
- Exceptional customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Money handling
- Conflict resolution
- POS system operation
- Upselling
- Merchandise display
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Bisaya
Native or Bilingual
Timeline
Part-Time Sales Associate
Miniso
12.2024 - 08.2025
Swim Instructor
True Blue Swim School
03.2023 - 12.2024
Food Service Worker
Mr. Pretzels
09.2022 - 03.2023
Crew Member
Tim Hortons
05.2022 - 09.2022
Bachelor of Arts - Communications And Media Studies
University of Calgary
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