Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Vindiola

San Diego

Summary

Versatile professional with 30+ years in retail pharmacy operations and medical billing. With proven expertise and adaptability in patient care and service, medication management, and insurance processes. Seeking to leverage these transferable skills to excel in a new career path. Focusing on compassionate support and guidance to individuals in various life situations.

Overview

31
31
years of professional experience

Work History

Pharmacy Technician

Vons, Rite Aid and CVS Pharmacies
01.2008 - Current
  • Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
  • Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Expedited wait times for patients by effectively multitasking among various responsibilities such as handling phone inquiries or greeting walk-in customers without compromising accuracy or quality of service.
  • Supported pharmacy operations by preparing medication labels, packaging medications, and helping the customers.
  • Improved patient satisfaction by providing exceptional customer service and efficiently filling prescriptions.

Social Work Counselor

Choice Program, SDSU Foundation
06.1994 - 12.1997
  • Provided counseling to delinquent youth and their families, focusing on rehabilitation and support to help children transition off of probation successfully
  • Conducted individual and group counseling sessions aimed at addressing behavioral issues and facilitating positive change
  • Collaborated with probation officers, legal representatives, and community resources to develop comprehensive plans for rehabilitation and reintegration of youth
  • Assisted in the development and implementation of programs and interventions to support at-risk youth and promote community engagement

Education

BACHELOR'S DEGREE -

University of California
Riverside, CA
01.1994

Skills

  • Effective Communicator
  • Understanding Approach
  • Proficient in Medical Terminology
  • Comprehensive Insurance Knowledge
  • Proficient in Processing Medication Orders
  • Effective Team Collaboration
  • Analytical Problem-Solving

Timeline

Pharmacy Technician

Vons, Rite Aid and CVS Pharmacies
01.2008 - Current

Social Work Counselor

Choice Program, SDSU Foundation
06.1994 - 12.1997

BACHELOR'S DEGREE -

University of California

Similar Profiles

CREATE PROFILE
Erin Vindiola