Summary
Overview
Work History
Education
Skills
Timeline
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ERIN PREMICH

Innisfil,ON

Summary

Reliable, adaptable and hard working professional with an incredible customer service back ground. Excellent multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Quick at learning new skills and being an effective team player while always keeping a positive attitude during busy times.

Overview

13
13
years of professional experience

Work History

Marketing & Promotion Specialist/Sales Representative

Grand River Enterprises
05.2023 - 11.2023
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Gathered, organized and input information into digital database.
  • Coordinated and executed marketing campaigns to generate new leads and sales opportunities.

Bar Server

The Keg Steakhouse & Bar
01.2022 - 12.2022
  • Delivered food to customers at bar and tables.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Nanny

Private Nanny
05.2021 - 12.2021
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Assisted with housework such as laundry and cooking and light household duties.
  • Assisted with new born twins and toddler

Travel Consultant/Receptionist

Happy Travels - Nomads Hostel
09.2019 - 03.2021
  • Welcomed each new arrival pleasantly and confirmed reservations and identification, helped guests check in/check out and provided helpful information regarding local site seeing and travel
  • Maintained financial accuracy by collecting deposits, fees and payments and processed them through the front of office system
  • Arranged memorable travel itineraries and accommodation for international backpackers using the website travel system, maintaining weekly sales targets
  • Handled sensitive information with professionalism and discretion.

Bar Server

The Keg Steakhouse + Bar
09.2016 - 09.2018
  • Delivered food to customers at bar and tables.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by upselling higher-end products to customers.

Lounge Server

Earls Kitchen + Bar
03.2012 - 06.2016
  • Inspected dining and serving areas to ensure cleanliness and proper setup
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Entertainment Department - Dancer

Disney Cruise Lines - Disney Magic
07.2010 - 03.2011
  • Signed a 9 month contract
  • Attended costumer service and safety courses for training purposes.
  • Studied characters' backstories to perfect interpretation.
  • Collaborated with cast members and performed in multiple performances daily

Education

Bachelor of Arts - Social Sciences

University of Victoria
Victoria, British Columbia

High School Diploma - undefined

Mayfield Secondary School
Caledon, Ontario
2010

Skills

    Committed & effective team player

    Flexible schedule capability
    Quick problem solver

    Strong communication skills

    Smart Serve Certified

Timeline

Marketing & Promotion Specialist/Sales Representative

Grand River Enterprises
05.2023 - 11.2023

Bar Server

The Keg Steakhouse & Bar
01.2022 - 12.2022

Nanny

Private Nanny
05.2021 - 12.2021

Travel Consultant/Receptionist

Happy Travels - Nomads Hostel
09.2019 - 03.2021

Bar Server

The Keg Steakhouse + Bar
09.2016 - 09.2018

Lounge Server

Earls Kitchen + Bar
03.2012 - 06.2016

Entertainment Department - Dancer

Disney Cruise Lines - Disney Magic
07.2010 - 03.2011

Bachelor of Arts - Social Sciences

University of Victoria

High School Diploma - undefined

Mayfield Secondary School

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ERIN PREMICH