ERIN PREMICH
Innisfil,ON
Summary
Reliable, adaptable and hard working professional with an incredible customer service back ground. Excellent multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Quick at learning new skills and being an effective team player while always keeping a positive attitude during busy times.
Overview
13
13
years of professional experience
Work History
Marketing & Promotion Specialist/Sales Representative
Grand River Enterprises
2023.05 - 2023.11
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Gathered, organized and input information into digital database.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
Bar Server
The Keg Steakhouse & Bar
2022.01 - 2022.12
- Delivered food to customers at bar and tables.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Nanny
Private Nanny
2021.05 - 2021.12
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Assisted with housework such as laundry and cooking and light household duties.
- Assisted with new born twins and toddler
Travel Consultant/Receptionist
Happy Travels - Nomads Hostel
2019.09 - 2021.03
- Welcomed each new arrival pleasantly and confirmed reservations and identification, helped guests check in/check out and provided helpful information regarding local site seeing and travel
- Maintained financial accuracy by collecting deposits, fees and payments and processed them through the front of office system
- Arranged memorable travel itineraries and accommodation for international backpackers using the website travel system, maintaining weekly sales targets
- Handled sensitive information with professionalism and discretion.
Bar Server
The Keg Steakhouse + Bar
2016.09 - 2018.09
- Delivered food to customers at bar and tables.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
Lounge Server
Earls Kitchen + Bar
2012.03 - 2016.06
- Inspected dining and serving areas to ensure cleanliness and proper setup
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Entertainment Department - Dancer
Disney Cruise Lines - Disney Magic
2010.07 - 2011.03
- Signed a 9 month contract
- Attended costumer service and safety courses for training purposes.
- Studied characters' backstories to perfect interpretation.
- Collaborated with cast members and performed in multiple performances daily
Education
Bachelor of Arts - Social Sciences
University of Victoria
Victoria, British ColumbiaHigh School Diploma - undefined
Mayfield Secondary School
Caledon, Ontario2010
Skills
Committed & effective team player
Flexible schedule capability
Quick problem solver
Strong communication skills
Smart Serve Certified
Timeline
Marketing & Promotion Specialist/Sales Representative
Grand River Enterprises
2023.05 - 2023.11
Bar Server
The Keg Steakhouse & Bar
2022.01 - 2022.12
Nanny
Private Nanny
2021.05 - 2021.12
Travel Consultant/Receptionist
Happy Travels - Nomads Hostel
2019.09 - 2021.03
Bar Server
The Keg Steakhouse + Bar
2016.09 - 2018.09
Lounge Server
Earls Kitchen + Bar
2012.03 - 2016.06
Entertainment Department - Dancer
Disney Cruise Lines - Disney Magic
2010.07 - 2011.03
Bachelor of Arts - Social Sciences
University of Victoria
High School Diploma - undefined
Mayfield Secondary School
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