Hi, I’m
Elena Zargarani
Richmond Hill,Toronto
Summary
Dedicated and customer-focused professional with experience in retail, customer service, and leadership roles. Skilled in providing exceptional shopping experiences, handling transactions, and assisting customers with product selection. Strong communication, problem-solving, and multitasking abilities. Bilingual in English and Farsi.
Overview
2
years of professional experience
Work History
Private Event
Digital Marketing & Art – Social Media Promotion
01.2024 - Current
Job overview
- Created visual content for social media to promote events and products
- Engaged in content creation, including graphic design and video editing for online platforms
- Assisted in developing social media campaigns and increasing online engagement
- Worked with a team to improve brand visibility and attract a wider audience
North Star Success Inc.
Book Sales
01.2024 - Current
Job overview
- Company Overview: Global Link Event
- Sold 140 out of 160 books in one day through effective communication and a deep understanding of customer preferences
- Developed promotional strategies to engage attendees and increase sales
- Awarded a certificate for top sales performance
- Global Link Event
Online Reseller – Clothing & Accessories
01.2023 - Current
Job overview
- Curated and marketed unique clothing items through Facebook Marketplace and Carrot
- Created digital marketing campaigns, including promotions on social media to boost sales
- Developed an understanding of digital advertising, customer targeting, and online branding
- Improved product descriptions and photography for better online presentation
Education
Bayview Secondary SchoolRichmond Hill
Early graduate from Grade 12
04.2025
University Overview
- Currently completing final course online
- Actively involved in art-related activities and projects, including digital design and creative content creation
Skills
- Customer Service – Committed to delivering personalized, high-quality service to enhance customer satisfaction
- Communication – Clear and confident communicator, skilled in engaging with diverse audiences
- Teamwork – Collaborative team player who supports and uplifts colleagues to achieve shared goals
- Time Management – Highly organized and efficient, consistently meeting deadlines in dynamic settings
- Customer Service & Sales - Friendly, approachable, and solution-focused
- Product Knowledge & Styling - Strong understanding of retail trends and customer needs
- Multitasking & Efficiency - Ability to work in fast-paced environments while maintaining quality service
- Leadership & Mentorship - Experience guiding students and mentoring young learners
- Bilingual Communication - Fluent in English and Farsi, assisting diverse customer bases
Languages
English
Persian
Timeline
Digital Marketing & Art – Social Media Promotion
Private Event
01.2024 - Current
Book Sales
North Star Success Inc.
01.2024 - Current
Online Reseller – Clothing & Accessories
01.2023 - Current
Bayview Secondary School
Early graduate from Grade 12
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