Summary
Overview
Work History
Education
Skills
References
Hobbies
Timeline
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Erin Hooper

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Retail Sales Consultant

Mister Safety Shoes
02.2023 - Current
  • Conducted thorough product knowledge training ensuring I was well-equipped to serve customers effectively.
  • Actively approach and engage in friendly conversation with customer to better uncover individual needs, well offering assistance and guidance as a subject matter expert.
  • Listen attentively to customer concerns and resolving issues while adhering to company policies.
  • Balanced and organized cash register by handling cash, and counting change.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Metallurgist / QA Technician / CNC Operator

IMT Corporation
04.2021 - 11.2023
  • Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues and maintaining high levels of output.
  • Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
  • Conducted comprehensive sample preparation, enabling precise microscopic examinations of metal microstructure.
  • Consistently met project deadlines through effective time management strategies and prioritization of tasks according to urgency levels.

Quality Assurance Technician / Reception / Shipping & Receiving Coordinator

Alasko Foods / TCF
10.2019 - 04.2021


  • Executed and oversaw inspection and testing of incoming and outgoing products to confirm quality conformance to specifications and quality deliverables
  • Monitored production with hourly checks, and followed quality standards for products and checks
  • Created all product labels, pallet IDs, and box labels for TCF's product as well as customer products using LabelView 2019
  • Managed Payroll and filed all production reports as well as customer product reports

Education

Bachelor of Child And Youth Care - Child And Youth Care

FANSHAWE COLLEGE
Woodstock, ON
02.2026

High School Diploma -

INGERSOLL DISTRICT COLLEGIATE INSTITUTE
Ingersoll, ON
06.2016

Skills

  • Good communication skills
  • Efficient and accurate multi-tasking
  • Positive team player
  • Strong problem solving skills
  • Dependable and punctuality
  • Attention to Detail

References

  • Sidney Radic, 519-868-0227, MSS Manager
  • Kate Conte, 519-608-8645, Alasko Supervisor

Hobbies

- Camping                       - Baseball

- Gardening                     - Hockey

- Walking/ Hiking           - Cooking


Timeline

Retail Sales Consultant

Mister Safety Shoes
02.2023 - Current

Metallurgist / QA Technician / CNC Operator

IMT Corporation
04.2021 - 11.2023

Quality Assurance Technician / Reception / Shipping & Receiving Coordinator

Alasko Foods / TCF
10.2019 - 04.2021

Bachelor of Child And Youth Care - Child And Youth Care

FANSHAWE COLLEGE

High School Diploma -

INGERSOLL DISTRICT COLLEGIATE INSTITUTE

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Erin Hooper