Erin Conley
San Diego
Summary
Dedicated professional with a strong background in delivering exceptional customer service in fast-paced restaurant environments. Skilled in creating memorable dining experiences through attentive service and a positive demeanor. Proven ability to maintain high standards of quality and efficiency while contributing to team goals focused on customer satisfaction.
Overview
14
14
years of professional experience
Work History
Beverage server
Sycuan Casino
10.2022 - 07.2025
- Opening and closing duties and keeping a clean work environment
- Taking care of customers needs while providing them excellent service
- Ensuring all customers feel safe while dealing with any issues or intoxicated patrons
- Making sure everything is well stocked for the next worker
- Bussing of slot machines and sweeping of floors
- Making sure all customers were taken care of in a timely matter
- Bussing food and drink tables
Beverage server
Jamul Casino
03.2022 - 08.2022
- Making sure all customers were taken care of in a timely matter
- Opening duties and keeping a clean work environment
- Making sure everything is well stocked for the next worker
- Making drinks alcohol drinks for guests
Food Server/Food Runner
Valley View Casino and Hotel
11.2020 - 03.2022
- Making sure all customers were taken care of in a timely matter
- Opening and closing duties and keeping a clean work environment
- Making sure everything is well stocked for the next worker
Food Server/Food Runner
The Presley
06.2020 - 11.2020
- Making sure all customers were taken care of in a timely matter
Security Team/Cocktail Server
Moonshine Beach
04.2018 - 03.2020
- Ensuring all customers feel safe while dealing with any issues or intoxicated patrons
- Bussing of tables and sweeping of floors
- Taking care of customers needs while providing them excellent service
- Maintaining a clean and safe working environment
Security Team
Mavericks
06.2018 - 08.2019
- Making sure all customers are in a safe environment
- Assisting servers by bussing tables and keeping a clean working environment
- Communicating with customers that are over intoxicated
Lead Waitress and Cocktail Waitress
In Cahoots
11.2015 - 12.2018
- Making sure all customers were taken care of in a timely matter
- Opening and closing duties and keeping a clean work environment
- Making sure everything is well stocked for the next worker
Cocktail Waitress/Server, Barista, Concierge, Food Runner
Cinepolis Luxury Cinemas
08.2011 - 01.2018
- Maintained a clean and well stocked restaurant area
- Served customers and ensured their satisfaction while at the theater
- Opening and closing duties
Education
Diploma -
Westview High School
San Diego, CA06.2010
Certificate -
Gaslamp Bartending School
San Diego, CA11-2025
Skills
- Effective communicator
- Patience and empathy
- Reliable team member
- Multitasker
- Adaptable
- Honest and dependable
- Independent and team player
- Excellent customer service
Hobbies
Helping others, community service, line dancing, volleyball, traveling, and animals.
Timeline
Beverage server
Sycuan Casino
10.2022 - 07.2025
Beverage server
Jamul Casino
03.2022 - 08.2022
Food Server/Food Runner
Valley View Casino and Hotel
11.2020 - 03.2022
Food Server/Food Runner
The Presley
06.2020 - 11.2020
Security Team
Mavericks
06.2018 - 08.2019
Security Team/Cocktail Server
Moonshine Beach
04.2018 - 03.2020
Lead Waitress and Cocktail Waitress
In Cahoots
11.2015 - 12.2018
Cocktail Waitress/Server, Barista, Concierge, Food Runner
Cinepolis Luxury Cinemas
08.2011 - 01.2018
Diploma -
Westview High School
Certificate -
Gaslamp Bartending School