Summary
Overview
Work History
Education
Skills
Certification
Languages
Availability
References
Timeline
Generic

Erika Hough

Ottawa

Summary

Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front End Cashier

Real Canadian Superstore
03.2020 - 08.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained well-organized and clean workstation, ensuring positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near front end cashier area, maintaining visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Approached every question or concern with calm and level-headed approach.

Education

Bachelor's - Health Sciences

Carleton University
Ottawa, ON
04.2027

High School Diploma -

Holy Trinity Catholic High School
Kanata, ON
06.2023

Skills

  • Quick Learner
  • Strong Work Ethic
  • Excellent customer service
  • Patience and Empathy
  • Customer Service
  • Team player attitude
  • Cash Register Operation
  • Reliability and punctuality
  • Credit card transactions
  • Efficient Checkout Process
  • Basic math proficiency

Certification

  • Infection Control certification
  • Sports Taping and Wrapping certification
  • WHMIS
  • Worker Health and Safety Awareness
  • Workplace Violence: Awareness and Prevention (Vector Training)
  • Accessibility for Ontarians with Disabilities Act (Vector Training)

Languages

English
Native or Bilingual
French
Limited Working

Availability

Days, Evenings, Weekends

References

Brandi O’Hagen, Front End Assistant Manager. Real Canadian Superstore. Brandi.ohagen@gmail.ca, 613-430-6764


Brad Pizzati, Program Manager, Global Customer Care Operations. Kinaxis Inc. Bpizzati@kinaxis.com, 613-818-3410

Timeline

Front End Cashier

Real Canadian Superstore
03.2020 - 08.2023

Bachelor's - Health Sciences

Carleton University

High School Diploma -

Holy Trinity Catholic High School

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