HARLEEN KAUR
Abbotsford,Canada
Summary
Customer-focused and adaptable professional with experience in retail, banking, and volunteer operations. Skilled in communication, cash handling, customer support, problem-solving, and managing responsibilities in fast-paced environments. Currently pursuing a Bachelor of Arts in Economics and Psychology with strong organizational and interpersonal skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Front End Cashier
Save-On-Foods
Abbotsford, Canada
02.2025 - Current
- Delivered professional and friendly customer service in a fast-paced retail environment.
- Processed cash, debit, and credit transactions accurately.
- Resolved customer inquiries and supported front-end operations.
- Maintained organized checkout and assisted with store coordination.
- Maintained cleanliness and organization at the front end area consistently.
- Managed customer returns and exchanges in a friendly manner.
- Monitored inventory levels at the front end to support stock management.
- Greeted customers warmly and asked if they needed help.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
Customer Service Representative
Bank of Baroda
India, India
03.2024 - 12.2024
- Supported daily banking operations and administrative tasks.
- Developed strong attention to detail and client service skills.
- Assisted customers with account inquiries and transaction requests.
- Resolved customer complaints efficiently and professionally.
- Provided detailed information on banking products and services.
- Educated customers about online banking features and security measures.
- Answered customer inquiries and provided accurate information regarding products and services.
Volunteer Task Coordinator
NGO Volunteer Experience
07.2024 - 11.2024
- Managed volunteer tasks and coordinated daily responsibilities.
- Assisted with organizing activities and supporting team operations.
- Demonstrated leadership, teamwork, and time-management abilities.
- Managed volunteer schedules to ensure adequate support for various initiatives.
- Assisted in planning fundraising events to promote organizational goals and mission.
- Organized workshops and seminars to educate the community on relevant issues.
Education
Bachelor of Arts - Economics and Psychology
University of the Fraser Valley
01.2025 - 06.2026
High School Diploma - Commerce Stream
MGN Public School
IndiaSkills
- Customer Service
- Relationship Building
- Cash Handling
- Transaction Processing
- Communication
- Problem Solving
- Microsoft Office
- Multitasking
- Team Collaboration
- Retail Support
- Administrative Support
- Leadership
- Time Management
- Problem resolution
- Communication skills
- Promotions
- Purchase assistance
- Quick learner
- Opening and closing tasks
- Reliability and punctuality
- POS system operation
- Product recommendations
- Quick decision making
Languages
- English
- Punjabi
- Hindi
- French (learning)
Timeline
Front End Cashier
Save-On-Foods
02.2025 - Current
Bachelor of Arts - Economics and Psychology
University of the Fraser Valley
01.2025 - 06.2026
Volunteer Task Coordinator
NGO Volunteer Experience
07.2024 - 11.2024
Customer Service Representative
Bank of Baroda
03.2024 - 12.2024
High School Diploma - Commerce Stream
MGN Public School