Erika Herrera
San Jose
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Bay Area Footcare
01.2025 - Current
- Assisted with patient intake and medical history documentation.
- Scheduled appointments and managed patient follow-ups efficiently.
- Prepared examination rooms, ensuring cleanliness and readiness for procedures.
- Supported physicians during examinations by providing necessary instruments and supplies.
- Assisted healthcare providers in patient examinations and procedures.
- Educated patients on treatment plans, medications, and preventive care practices.
- Prepared examination rooms and ensured availability of necessary medical supplies.
- Conducted routine lab tests and processed specimens for analysis.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained accurate patient records and managed electronic health documentation systems.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Certified Medical Administrative Assistant
BayArea Footcare
01.2025 - Current
- Coordinated patient scheduling and managed appointment confirmations to enhance clinic efficiency.
- Assisted with front desk operations, improving patient flow and reducing wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Senior Sales Associate
H&M Hennes & Mauritz
06.2018 - 12.2024
- Led sales initiatives to enhance customer engagement and drive revenue growth.
- Mentored and trained junior associates to improve product knowledge and service quality.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Implemented visual merchandising standards to elevate brand presentation in-store.
- Trained new associates on product knowledge and customer service excellence.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Science -
San Jose City College
San Jose, California, CA12-2025
Certificate - Medical Assistant
San Jose City College
San Jose, California, CA12-2025
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Sterilization techniques
- Wound care
Accomplishments
- Completed 160 clinical hours in diagnostic and portable feet X-rays.
Certification
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Certified Medical Assistant
Bay Area Footcare
01.2025 - Current
Certified Medical Administrative Assistant
BayArea Footcare
01.2025 - Current
Senior Sales Associate
H&M Hennes & Mauritz
06.2018 - 12.2024
Associate of Science -
San Jose City College
Certificate - Medical Assistant
San Jose City College