ERIK CASTELLON
Moreno Valley,CA
Summary
Network and Security Professional qualified to upgrade software and hardware while monitoring network performance. Background in managing cybersecurity products, including firewalls, antivirus software, and intrusion prevention systems. Expertise in LANs, WANs, VPNs, SANs. Equipped with strong knowledge of professional communications and network concepts.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Multimedia Technology Analyst
California University Of Science And Medicine
2022.07 - Current
- Collaborated with the Network and Security Administrator and developed and implemented security policies and procedures to ensure data and systems' confidentiality, integrity, and availability.
- Monitored and analyzed security events and alerts to identify potential security incidents.
- Conducted security risk assessments and audited the CUSM network.
- Assisted in conducting security awareness training for CUSM students, staff, and faculty.
- Assisted the Network and Security Administrator in installing new access points and managing them at CUSM.
- Conducted regular malware scans on network endpoints to detect and remove malware.
- Completed regular blacklisting scans on websites and domains.
- Conduct network security incident response and maintained network logs
- Helped manage the WIFI and Switch controller
- Worked directly with vendors to maintain AV (Audio Video) technologies that support the University's teaching, learning, and research mission.
- Deployed technology hardware and/or software applications via in-person and virtual assistance for students, faculty, staff, and selected guests.
- Supported and utilized monitoring tools to troubleshoot incidents and enhance the availability of intelligent space services.
- Performed equipment updates and hardware installations; troubleshoots with the vendor to identify issues and initiate fixes and resolutions
- Orchestrated orientations and training sessions to build user skills in classroom technologies.
- Generated and maintained documentation related to internal use policies, procedures, designs/configurations, and proper usage of equipment.
IT Support Technician
Big 5 Sporting Goods
2020.11 - 2022.07
- Troubleshooted and resolved technical and network connectivity issues for 9,500 employees: corporate and store users.
- Deployed cloud-based devices and VOIP phones across 420 stores with a team of 10 members.
- Collaborated with SQL database architecture to optimize query performance by 15%.
- Configured hardware, devices, and software for workstations and performed functionality, security, and performance tests.
- Performed tests of functionality, security and performance of different workstations and devices.
- Prioritized and resolved incoming requests for assistance from users experiencing hardware, software, and networking issues.
Education
Master of Business Administration - Cyber Security
California State University
San Bernardino, CA.05.2022
Bachelor of Arts - Criminal Justice
California State University
San Bernardino, CA.03.2020
Skills
- Microsoft 365 Defender
- Microsoft Defender For Cloud Apps
- Security Governance
- Networking
- Data Loss Prevention
- Risk Mitigation
- PCI DSS
- GLBA
- Network Security
- HIPAA
- Microsoft AD
- 802.1x
- SSL VPN
- IPSEC
Certification
- CompTIA Security +
- CompTIA Network +
- Microsoft Azure Fundamentals: AZ-900
- Fortinet NSE 3 Network Security Associate
- Microsoft Certified: Azure Security Engineer Associate AZ-500 (in progress)
Timeline
Multimedia Technology Analyst
California University Of Science And Medicine
2022.07 - Current
IT Support Technician
Big 5 Sporting Goods
2020.11 - 2022.07
Master of Business Administration - Cyber Security
California State University
Bachelor of Arts - Criminal Justice
California State University
- CompTIA Security +
- CompTIA Network +
- Microsoft Azure Fundamentals: AZ-900
- Fortinet NSE 3 Network Security Associate
- Microsoft Certified: Azure Security Engineer Associate AZ-500 (in progress)
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