Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erik Cabuntasan

Toronto

Summary

Seasoned Customer Associate with 5 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

6
6
years of professional experience

Work History

Retail Associate

Winners TJX
10.2017 - Current
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable substitute options.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Cooperative Education Student

Canadian Tire
12.2017 - 04.2018
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Casual Cleaner

Canadian National Exhibition
08.2017 - 09.2017
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and sanitized bathrooms, and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Removed trash, debris and other waste materials from premises.
  • Provided assistance to other staff members with cleaning of difficult areas.



Education

Advanced Diploma - Business Administration

Humber College
Toronto, ON
05.2024

High School Diploma -

Monsignor Percy Johnson Catholic High School
Toronto, ON
06.2019

Skills

  • Computer Proficiency and Microsoft Office
  • Building Customer Loyalty
  • Communication Strategies
  • Scheduling Flexibility
  • Complex Problem-Solving
  • Customer Service
  • Sales Training
  • Verbal Communication
  • Consensus-Building and Teamwork
  • Interpersonal Skills

Accomplishments

  • Dean's Honour lists 2021
  • Dean's Honour lists 2022
  • Specialist High Skills Major - Business
  • Succeeded in loss prevention as a retail associate


Timeline

Cooperative Education Student

Canadian Tire
12.2017 - 04.2018

Retail Associate

Winners TJX
10.2017 - Current

Casual Cleaner

Canadian National Exhibition
08.2017 - 09.2017

Advanced Diploma - Business Administration

Humber College

High School Diploma -

Monsignor Percy Johnson Catholic High School

Similar Profiles

CREATE PROFILE
Erik Cabuntasan