Eric Pandry Baoh Nkouamou
Accountant
Toronto,ON
Summary
Experienced in researching issues and reconciling balance sheets, focused Accounting Intern with a keen eye for detail. Dynamic analysis skills and strong financial knowledge enable effective contributions to the success of any organization. Meticulous approach adept at identifying and resolving discrepancies, ensuring accurate financial reporting. Intentions are to pursue a CPA designation after diploma, further enhancing expertise in the field.
Overview
2
2
years of professional experience
1
1
Certification
3
3
Languages
Work History
Bilingual Customer Service Agent
PUBLIC SERVICE CREDIT UNION
01.2024 - Current
- Conducted 50+ inbound calls daily to assist customers in the US and Canada to service their membership cards, opening memberships, resetting pins, cancelling cards, and closing out accounts
- Leveraged technologies like QuickBooks and Salesforce to manage 30+ client payments and business transactions daily
- Implemented comprehensive CRM strategies, resulting in an increased customer retention rate in the loyalty plan by 10% over 3 months
Accounting Intern
E&A Conseil
04.2023 - 09.2023
- Assisted with month-end closing and reporting duties.
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Compiled monthly journal entries into general ledger system.
- Enhanced financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
Education
Diploma - Professional Accounting Practice
Seneca College
Bachelor of Science - Accounting
ICT University
05.2001 -
Skills
Microsoft Office Proficiency
Highlight Of Qualification
- Proficient in verbal and written communications to ensure clear and accurate understanding of clients.
- Bilingual and fluent in English and French (professional working proficiency).
- Excellent analytical and research skills to offer optimum solutions to meet high volume demands.
- Outstanding ability to manage time and pressure, can multi-task in a fast-paced environment.
- Typing speed 45-50 WPM.
- Excellent interpersonal skills to address client concerns and build trusted relationships to secure client loyalty.
- Demonstrated ability to work under pressure and meet deadlines.
Certification
Forensic Accounting Certification – American Board of Forensic Accounting.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeInternshipWork Location
HybridRemoteOn-SiteImportant To Me
Flexible work hoursWork from home optionCompany CultureWork-life balanceCareer advancementPersonal development programsTeam Building / Company RetreatsTimeline
Bilingual Customer Service Agent
PUBLIC SERVICE CREDIT UNION
01.2024 - Current
Forensic Accounting Certification – American Board of Forensic Accounting.
06-2023
Accounting Intern
E&A Conseil
04.2023 - 09.2023
Bachelor of Science - Accounting
ICT University
05.2001 -
Diploma - Professional Accounting Practice
Seneca College
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