Erick Resendiz
Ladera Ranch
Summary
Dynamic manager with a proven track record at McDonald's, excelling in team leadership and customer service. Successfully enhanced customer satisfaction by resolving disputes and fostering open communication. Skilled in time management and decision-making, consistently achieving goals while maintaining a professional and organized environment.
Overview
3
3
years of professional experience
Work History
Manager
05.2022 - 09.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Tesoro Highschool
Rancho Santa Margarita, CA06.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
Timeline
Manager
05.2022 - 09.2025
Tesoro Highschool
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