Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erick Resendiz

Ladera Ranch

Summary

Dynamic manager with a proven track record at McDonald's, excelling in team leadership and customer service. Successfully enhanced customer satisfaction by resolving disputes and fostering open communication. Skilled in time management and decision-making, consistently achieving goals while maintaining a professional and organized environment.

Overview

3
3
years of professional experience

Work History

Manager

05.2022 - 09.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Tesoro Highschool
Rancho Santa Margarita, CA
06.2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Goal setting

Timeline

Manager

05.2022 - 09.2025

Tesoro Highschool
Erick Resendiz