Eric Taylor
Menifee
Summary
Goal-oriented and logical thinker with a strong sense of direction and efficiency. Rapidly acquires knowledge in the field, finding fulfillment and motivation in doing so. Enthusiastic employee actively seeking opportunities to expand skills and make valuable contributions to company success. Possesses a strong work ethic, ethical mindset, and keen attention to detail. Strives to be a dependable, adaptable, and dedicated professional in current role and future endeavors.
Overview
3
3
years of professional experience
Work History
IT Support Specialist
Quality Health Partners
07.2024 - 03.2025
- Running and installing cables and electronic equipment.
- Used ticketing systems to manage and process support actions and requests.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices, and software to set up work stations for employees.
Community Service Leader
City of Menifee
08.2022 - 12.2023
- City event coordinating, crowd management and setup/teardown
- Engaged youth through outreach programs designed to build trust between law enforcement officers and young people
- Conducted traffic control duties during special events, road closures, or emergencies in area
- Documented lost or found property and worked with citizens to return items whenever possible
- Supervised after school youth and directed in activities for growth and learning
- Participated in ongoing training programs related to public safety topics such as emergency response procedures
Support Staff
A Step in the Right Direction
06.2023 - 11.2023
- Maintained strict confidentiality of sensitive client information
- Managed multiple tasks simultaneously, prioritizing according to urgency
- Organized office materials and supplies, ensuring efficient operations
- Took direction from behavior therapists and supervising behavior analysts
Store Associate
Ready! Set! Game
11.2023 - 12.2023
- Processed cash and credit transactions using POS system
- Handled customer complaints and resolved issues for customer satisfaction
- Explained membership and rewards programs and helped customers enroll
- Built positive relationships with customers, answering questions about products and services
- Greeted customers upon entry, creating welcoming environment for shoppers
Education
High school or equivalent - Member of FTC Robotics
Western Center Academy
Hemet, CA06.2022
Skills
- Time & Budget management
- Empathy and compassion
- Electrical and technology systems
- Adaptability
- Event planning
- Organizational skills
- Java programming
- Microsoft Suite & Google Sheets
- Problem-solving
- Software diagnosis
Timeline
IT Support Specialist
Quality Health Partners
07.2024 - 03.2025
Store Associate
Ready! Set! Game
11.2023 - 12.2023
Support Staff
A Step in the Right Direction
06.2023 - 11.2023
Community Service Leader
City of Menifee
08.2022 - 12.2023
High school or equivalent - Member of FTC Robotics
Western Center Academy
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