Eric Sandstedt
Auburn
Summary
To leverage my extensive restaurant and wine industry experience to obtain a managerial role in one of Sacramento’s premier restaurants, where I can contribute to operational excellence, staff development, and revenue growth in a positive and professional work environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Server/Trainer
Paul Martin’s American Grill
08.2014 - Current
- Lead in training and mentoring new staff members to ensure consistency in service standards and operational efficiency.
- Consistently ranked among the top three in sales every year, demonstrating strong product knowledge and salesmanship.
- Cultivate positive guest experiences, earning multiple 5-star Yelp! and OpenTable reviews through exceptional customer service.
- Assist in team leadership duties, including shift coordination and resolving guest concerns to maintain a high-quality dining atmosphere.
Server
Yard House
05.2012 - 08.2014
- Delivered high-level customer service in a high-volume, fast-paced environment, enhancing overall guest satisfaction.
- Provided recommendations on craft beer pairings, contributing to increased beverage sales.
- Assisted in training new team members, ensuring adherence to service protocols and company standards.
General Manager
5A5 Steak Lounge
07.2009 - 02.2012
- Directed all facets of restaurant operations, including staff management, financial performance, and guest relations.
- Implemented strategic initiatives that increased sales by 18% and improved profitability by 10%.
- Elevated the restaurant’s Yelp! rating from 3.5 to 4.0 stars by enhancing service standards and guest experience.
- Developed and administered a successful beverage program, optimizing wine and cocktail selections to maximize revenue.
Sales Representative
Regal Wine Company
10.2008 - 07.2009
- Managed a high-profile San Francisco territory with over 110 accounts, generating over $450,000 in revenue.
- Expanded distribution of owned and partner labels by fostering strong client relationships and executing sales strategies.
- Delivered educational wine presentations to clients, improving product knowledge and boosting sales.
District Sales Manager
Young’s Market Co.
03.2007 - 10.2008
- Managed a team of six sales representatives, overseeing performance, training, and goal attainment.
- Supervised sales operations across 80 accounts, achieving significant market penetration and revenue growth.
- Strengthened vendor and supplier relations, ensuring successful program execution and product distribution.
Server
Claim Jumper
02.2005 - 05.2007
- Provided exceptional guest service, ensuring repeat business and customer loyalty.
- Assisted in new server training, fostering a team-oriented and service-driven environment.
- Maintained in-depth knowledge of menu items to provide guests with informed recommendations.
General Manager
Austin’s Steakhouse
11.2003 - 10.2004
- Oversaw all restaurant operations, including staff hiring, training, and performance management for a team of over 30 employees.
- Spearheaded initiatives to optimize purchasing, budgeting, and profitability while maintaining high-quality standards.
- Curated and managed a wine list featuring over 250 selections, elevating the restaurant’s beverage program.
Manager
Bob’s Steak & Chop House, Omni Hotel
11.2001 - 11.2003
- Played a key role in launching the restaurant, developing operational procedures, and hiring the opening team.
- Managed day-to-day restaurant operations, ensuring seamless service and an exceptional guest experience.
- Maintained a diverse and extensive wine list of over 200 selections, increasing customer engagement and sales.
Education
Biology
University of California At Berkeley
Berkeley, CA06-1994
Skills
- Effective time management
- Menu memorization
- Safe food handling
- Order accuracy
- High volume dining
- Upselling strategies
- Team member training
- Safe handling procedures
- Wine service
- Restaurant operations
Accomplishments
Sales Rep of the 3rd Tertile, 2007, for Northern California (Mission Division)
Certification
- Current Food Handler’s and Beverage Sales certifications
- Southern Wine and Spirits of Arizona Professional Beverage Training Certification
- Young’s Market Co. Certification Program for Beverage Professionals
Timeline
Server/Trainer
Paul Martin’s American Grill
08.2014 - Current
Server
Yard House
05.2012 - 08.2014
General Manager
5A5 Steak Lounge
07.2009 - 02.2012
Sales Representative
Regal Wine Company
10.2008 - 07.2009
District Sales Manager
Young’s Market Co.
03.2007 - 10.2008
Server
Claim Jumper
02.2005 - 05.2007
General Manager
Austin’s Steakhouse
11.2003 - 10.2004
Manager
Bob’s Steak & Chop House, Omni Hotel
11.2001 - 11.2003
- Current Food Handler’s and Beverage Sales certifications
- Southern Wine and Spirits of Arizona Professional Beverage Training Certification
- Young’s Market Co. Certification Program for Beverage Professionals
Biology
University of California At Berkeley
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