Summary
Overview
Work History
Education
Skills
References
Timeline
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Daniel Léveillé

Whitby,Canada

Summary

Dynamic and reliable professional with experience in the food industry, excelling in customer service and team collaboration. Bilingual in English and French, I effectively resolve conflicts and train new staff, ensuring smooth operations. Recognized for maintaining high standards of cleanliness and productivity in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Team Member

Tim Hortons
Whitby, Ontario
04.2025 - Current
  • Prepared and served food and beverages to customers efficiently.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Collaborated with team members to ensure smooth daily operations.
  • Processed cash transactions accurately while handling a busy register.
  • Rotated through series of different stations based on team needs.

Shift Supervisor

Tim Hortons
Pierrefonds, Quebec
08.2024 - 01.2025
  • Supervised daily operations and supported team members during busy hours
  • Handled customer issues and resolved complaints professionally
  • Trained new employees on store procedures and service standards
  • Ensured smooth shift transitions and proper task delegation

Team Member

Tim Hortons
Pierrefonds, Quebec
06.2022 - 08.2024
  • Provided fast and friendly customer service in a high-volume environment
  • Operated cash register and handled transactions with accuracy
  • Maintained cleanliness of front counter and dining area
  • Prepared food and beverages following quality standards
  • Collaborated with team to ensure smooth store operations

Volunteer Team Member

Le Spot Coffee Shop & Food Bank
01.2022 - 06.2022
  • Helped receive, sort, and organize donations for the local food bank
  • Served coffee and pastries to customers in a community café setting
  • Maintained a clean and welcoming environment for guests
  • Provided friendly customer service and supported day-to-day operations

Education

High School Student - Grade 11

Abeka Academy
06.2026

Skills

  • Bilingual: English and French
  • Effective communication
  • Team collaboration
  • Leadership skills
  • Pressure management
  • Quick learner
  • Adaptability
  • Reliability
  • Punctuality
  • Problem-solving abilities
  • Conflict resolution strategies
  • Time management techniques
  • Multitasking proficiency
  • Attention to detail
  • Karate black belt

References

  • David, Franchise Owner, Tim Hortons, (514) 466-1531
  • Mustapha Houdad, Manager, Tim Hortons, (514) 562-7581
  • Jacques Manga, (438) 886-1771

Timeline

Team Member

Tim Hortons
04.2025 - Current

Shift Supervisor

Tim Hortons
08.2024 - 01.2025

Team Member

Tim Hortons
06.2022 - 08.2024

Volunteer Team Member

Le Spot Coffee Shop & Food Bank
01.2022 - 06.2022

High School Student - Grade 11

Abeka Academy

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Daniel Léveillé