Eric Hung
Burnaby
Summary
Highly analytical and detail-oriented Sales Manager with a strong focus on process and execution. Successful at improving sales procedures to streamline and strengthen processes. Proven track record of setting record achievements in volume and gross.
Overview
13
13
years of professional experience
Work History
Senior Sales Manager
OpenRoad Hyundai Richmond
04.2021 - Current
- Responsible for new vehicle ordering and maintenance of pre-orders and allocations. Maintained high turn and focused on ensuring inventory are sold before landing to minimize flooring costs. Created tools to provide sales team with mobile real time access to all incoming inventory to accelerate pace.
- 2021 ~ 2022. Responsible for preowned inventory acquisition, reconditioning, pricing and wholesale.
- Led the sales department in achieving new store records in volume and profitability year over year. Top2 Hyundai store in Western Canada.
- Installed lease retention team to place focus on lease portfolio for a brand that has been traditionally lacking in leasing.
- Developed new lot management processes to maintain functionality of a very crowded lot. Preowned capacity is 35 but maintains a 45~60 pre-owned inventory through creative means
- Team/culture development. Led hiring and onboarding of new staff. Planned content and led weekly sales training/meeting sessions. Proud to say our turnovers were kept extremely low with minimal subtractions. Devised new sales team pay plan to balance business needs and sales team expectations.
Sales Manager
Foundation Chrysler North Vancouver
08.2020 - 03.2021
- Led the sales team through an ownership change. Rapid hiring and training of new staff.
- Inventory management: Assist in new vehicle ordering, dealer trades and organization. Responsible for all aspects of pre-owned inventory from acquisition, recon and wholesale
Sales Manager
Destination Toyota
03.2017 - 04.2020
- Utilized the combination of One-eighty as the desking platform and Dealersocket as CRM. High level of comfort with Infostream, 1source, Dealertrack, Traderev and Eblock
- Pre-owned inventory: Purchasing, reconditioning, wholesale, marketing and performance tracking via custom Google sheets. Attended Adesa every week.
- Ordered new vehicles based on sold volume and current inventory mix. Managed sold pipeline and dealertrades.
- Facilitated new and pre-owned sales: monitor and track sales flow, advise on selection, structure deals and close deals.
- Staff management: Onboarding and on-going training of sales staff to ensure productivity and adherence to the established sales process.
Internet Sales Manager
Jim Pattison Chrysler
09.2015 - 03.2017
- Non prime leads: bureau assessment, credit applications, vehicle selection and closing.
- Assisted with staff training on sales process and product knowledge.
- Assisted sales managers when needed with trade appraisal, vehicle locate, dealer trade, credit report, and credit application
Sales Consultant
Go Dodge Surrey
03.2013 - 08.2015
- Engaged clients and followed the sales process
- Made cold calls and maintained individual marketing channels
- Provided tailored delivery experiences to ensure clients fully understands their purchase and become promoters of the dealership.
Education
Some College (No Degree) -
UBC
BCSkills
- 10 years of Automotive sales experience
- Bi-lingual: Fluency in English and Mandarin
- Process driven
- Effective closer
- Experience with new and pre-owned inventory management
- Proficient in developing, executing, and fine-tuning new processes
Timeline
Senior Sales Manager
OpenRoad Hyundai Richmond
04.2021 - Current
Sales Manager
Foundation Chrysler North Vancouver
08.2020 - 03.2021
Sales Manager
Destination Toyota
03.2017 - 04.2020
Internet Sales Manager
Jim Pattison Chrysler
09.2015 - 03.2017
Sales Consultant
Go Dodge Surrey
03.2013 - 08.2015
Some College (No Degree) -
UBC