Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Haller

Saskatoon,SK

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level software developer position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Sales Associate

Outter Limits
08.2022 - Current
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Server/Bartender Supervisor

Crossmount Cider
04.2022 - 08.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept sales of over $6000 accurate through correct billing, payment processing and cash management practice.
  • Cultivated warm relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Worked with management team to implement proper division of responsibilities.
  • Identified individual employee's unique work styles and adapted management methods.

Coach

Grip It Climbing
09.2019 - 04.2022
  • Motivated athletes to become stronger, more agile and more effective through training habits.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Trained 20+ athletes in proper use of equipment for safety and maximum results.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas

Supervisor

Grip It Climbing
11.2017 - 04.2022
  • Monitored safety of up to 50+ guests at a time.
  • Maximized customer satisfaction by greeting gym patrons with courtesy and resolving issues promptly.
  • Greeted and interacted with patrons in order to build a friendly and inviting experience.
  • Developed and maintained courteous and effective working relationships.
  • Provided accurate information about promotions, membership options and climbing equipment, helping drive high customer retention and satisfaction.
  • Reconciled up to $3000 in cash sales
  • Negotiated a 9% raise for myself and co workers
  • Used POS system to process sales, returns, online orders and gift card activation's of $1000+ at a time.

Education

Bachelor of Science - Computer Science

University of Saskatchewan
Saskatoon, SK
08.2018 - 06.2024

Skills

    Priority management

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Certification

Serve It Right Saskatchewan

Timeline

Sales Associate

Outter Limits
08.2022 - Current

Server/Bartender Supervisor

Crossmount Cider
04.2022 - 08.2022

Serve It Right Saskatchewan

04-2022

Coach

Grip It Climbing
09.2019 - 04.2022

Bachelor of Science - Computer Science

University of Saskatchewan
08.2018 - 06.2024

Supervisor

Grip It Climbing
11.2017 - 04.2022

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Eric Haller