Summary
Overview
Work History
Skills
Timeline
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Raquel Sobelino-Catapang

Toronto ,ON

Summary

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers. Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

6
6
years of professional experience

Work History

Visual Merchandiser

Urban Planet
Toronto, Ontario
02.2019 - Current
  • Instructed staff on optimizing display arrangements for enhanced promotional success.
  • Performed frequent checks on displays to maintain adherence to corporate guidelines.
  • Created engaging high-traffic displays, driving sales growth.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Assisted customers in locating items within the store or online catalogs.
  • Maintained a high level of organization and cleanliness throughout the store.

Skills

  • Overstock management
  • Customer service
  • Marketing
  • Problem-solving
  • Verbal and written communication skills
  • Decision-making

Timeline

Visual Merchandiser

Urban Planet
02.2019 - Current

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Raquel Sobelino-Catapang