Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Erfan Naseri

Langley,BC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Wedding Videographer

Erfan Studio
04.2021 - 08.2023
  • Worked closely and communicated regularly with clients to understand and capture vision on video.
  • Utilized variety of video formats and equipment to create desired audiovisual effects.
  • Supported all aspects of creative production process, from ideation through distribution.
  • Used adobe premiere to edit footage into correct order and add effects.
  • Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
  • Developed creative approaches to video production to create unique and engaging content.

Photographer

Erfan Studio
05.2019 - 02.2021
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Photographed high-quality images for various print and digital projects.
  • Planned and prepared for on-location and studio shoots.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
  • Offered image proofs to help clients choose best photos from shoot.

Sales Associate

Iran Camera
01.2017 - 04.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

Irankhodro
02.2015 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member

Pell Piazza
03.2014 - 03.2016
  • Worked front counter
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

License Certificate - Professional Digital Photography

Fani Herfeie
Qazvin- Iran
10.2022

Master of Arts - Financial Management

Danesh Alborz University
Qazvin- Iran
09.2019

Certificate - Photography

Jahad Daneshgahi
Qazvin- Iran
03.2017

Bachelor of Arts - Industrial Management

Kar Qazvin University
Qazvin- Iran
09.2016

Skills

  • Social Media Marketing
  • Wedding Photography
  • Develop film
  • Photographic and Video Editing
  • Fashion Photography
  • Visual Effective
  • Digital Design
  • Event Shoot
  • Adobe premiere
  • Adobe Photoshop
  • Adobe lightroom

Timeline

Wedding Videographer

Erfan Studio
04.2021 - 08.2023

Photographer

Erfan Studio
05.2019 - 02.2021

Sales Associate

Iran Camera
01.2017 - 04.2019

Cashier

Irankhodro
02.2015 - 02.2017

Crew Member

Pell Piazza
03.2014 - 03.2016

License Certificate - Professional Digital Photography

Fani Herfeie

Master of Arts - Financial Management

Danesh Alborz University

Certificate - Photography

Jahad Daneshgahi

Bachelor of Arts - Industrial Management

Kar Qazvin University
Erfan Naseri