Wai T Wong, Jessica
Calgary,Canada
Summary
Results-driven professional with over 5 years of experience in trilingual (Cantonese, Mandarin, English) media production, and extensive Canadian experience in digital marketing, customer service, and inventory management. Proven ability to drive results in fast-paced environments. I have a BA in Communication and am currently pursuing an MS in Data Analytics to leverage data-driven insights. My current legal status in Canada is a Permanent Resident (PR).
Overview
9
9
years of professional experience
Work History
Wedding Videographer
Freelance
Calgary, Canada
05.2023 - Current
- Create personalized wedding films to bring their 'big day' memories to life.
- Advise on wedding planning and banquets.
- Coordinate with vendors for smooth production.
- Manage an organized equipment inventory.
Digital Marketing Producer
Re:grub
Calgary, Canada
05.2023 - 09.2024
- Launched new menu marketing campaigns.
- Increased the social media target audience by 22%.
- Created engaging food photography, videography, and promotional materials.
- Built a strong corporate presence on TikTok, Facebook, and Instagram.
Line Cook
Blanco Cantina
Calgary, Canada
07.2022 - 09.2023
- Cut inventory costs by 13%.
- Trained kitchen staff on safety and techniques.
- Maintained consistent portion control.
- Stocked stations for efficiency.
Line Cook
Moxies
Calgary, Canada
08.2022 - 03.2023
- Managed food inventory and supply orders.
- Handled high-volume orders with accuracy.
- Prepared workstations for efficient service.
- Ensured food quality and presentation.
Shift Supervisor
Hula Poke Bowl
Calgary, Canada
12.2021 - 08.2022
- Trained 6 or more employees on work processes.
- Managed inventory and reduced inventory costs by 12%.
- Monitored KPIs for performance.
- Resolved customer issues for satisfaction.
- Maintained service and quality standards, including health inspections.
E-Commerce Associate
Walmart Inc.
Calgary, Canada
11.2021 - 08.2022
- Boosted curbside sales 14%, 96% stock accuracy, 20% stock-out reduction.
- Managed real-time inventory for e-commerce.
- Oversaw e-commerce warehouse operations (inbound/outbound, fulfillment).
- Provided efficient in-store and online customer support.
- Consistently met deadlines in fast-paced environments.
- Assertively solved order latency.
Video Producer / Photojournalist
Apple Daily
Hong Kong SAR, Hong Kong
08.2019 - 06.2021
- Created visual news content (infographics, data stories).
- Coordinated production scheduling and logistics.
- Managed the project via Monday.com and Slack to track teammates' progress
- Managed project budgets through data analysis with SQL and Tableau.
- Oversaw contract negotiations and compliance.
Videographer & Director
Eatable Production Limited
Hong Kong SAR, Hong Kong
06.2018 - 07.2019
- Provided team administrative support, including onboarding, timesheets, training, invoicing, and maintaining production document records.
- Secured production permits, and ensured compliance.
- Experience working in commercial and documentary productions.
Assistant Producer
Eat & Travel Weekly
Hong Kong SAR, Hong Kong
08.2017 - 06.2018
- Managed budgets and costs for commercial productions through bookkeeping.
- Coordinated talent/vendor contracts for compliance.
- Arranged travel and accommodation.
- Managed production assets (equipment, props, and locations).
- Worked with brands like Coca-Cola, Pocari Sweat.
Digital Content Specialist
Next Magazine
Hong Kong SAR, Hong Kong
06.2017 - 06.2018
- Conducted data analysis through Google Analytics in order to identify marketing trends.
- Reviewed on-page SEOs on social media platforms and websites.
- I started as an intern and was offered a full-time position before graduation.
Journalist
New Media Group HK
Hong Kong SAR, Hong Kong
01.2017 - 08.2017
- Responsible for digital content creation for the marketing department.
- Pitching new story ideas to the content department for filming and interviews.
Marketing Copywriter Intern
Galaxy (Asia) Limited
Hong Kong SAR, Hong Kong
07.2016 - 06.2017
- Achieved a 16% growth in sales for Häagen-Dazs over 6 months.
- Coordinated high-profile events, including HK Food & Wine Expo and Lions Clubs International programs.
- Boosted digital presence and traffic via strategic social media (Mailchimp, Hootsuite, HubSpot).
- Enhanced content strategy with data analysis for B2B and B2C audiences.
Education
Master of Science - Data Analytics
Eastern University
PA, United States10-2026
Bachelor of Arts (Hons) - Journalism and Communication
Hong Kong Chu Hai College
Hong KongSkills
Project management tools:
- Mondaycom, ClickUp, Asana, Slack
Data Analytics:
- Google Data Analytics, BigQuery, Postgre SQL, Python, Tableau, Business Intelligence
Front End Web Development:
- HTML, CSS, SaSS, Visual Studio Code, Git & GitHub
Microsoft Office Suite:
- Excel, Word, Powerpoint, QuickBook, Outlook
Adobe Creative Suite and editing software:
- Premiere Pro, Davinci Resolve, Final Cut Pro , LightRoom, Photoshop, Canvas, PhotoShop
Marketing:
- Social media marketing, SEO, Professional Photos & Videos production, Event planning & management, Copywriting, E-commerce
Others:
- Customer service management
- Business administration
- Warehouse inventory control
- Meticulous record-keeping practice
- Proactive and decisive problem-solving
- Constructive conflict resolution techniques
- Strategic task prioritization and time management
- A highly disciplined, and coachable personality
Projects
Analyzing Student's Mental Health | DataCamp Projects
Nov 2023, DataCamp
https://www.datacamp.com/datalab/w/f2d803ae-e21c-4109-801e-b722afa9342c/
- Using data manipulation skills to perform exploratory data analysis on a dataset around student mental health.
Project Copywriter | Häagen-Dazs
MAR 2017, Häagen-Dazs Festive Dessert Collection
- Executed Marketing Campaign for Häagen-Dazs's festive products that resulted in rapid sales growth by 16% in 2017.
Producer | 'Say No to Sexual Abuse'
Aug 2018, TVB Inter-Collegiate Documentary Competition
- Led a team of 7 members in producing a 8-minute news documentary named 'Say No to Sexual Abuse' and won the Grand Price in the competition.
Accomplishments
- IELTS test, Overall 7.5 / 9 | British Council
- Duolingo English Test, 135 / 160 | Duolingo
- Introduction to Google SEO, UC Davis | Coursera
- Google Data Analytics, Google | Coursera
- 15 Days of SQL: The Complete SQL Masterclass | Udemy
- 2018 TVB Inter-Collegiate Documentary Competition: Grand Award | Television Broadcasts Limited
- ProServe certificate | AGLC
- Drone Pilot Certificate | Transport Canada
- CPR C, AED, First Aid certificate | Canadian Red Cross
- Class 5 Driving License | Government of Alberta
Volunteer Experience
Event Staff | Calgary Full Gospel Church
Nov 2024
- Event Support: Assisted with setup, activities, and service at Calgary Full Gospel Church events (Valentine's Ball, Christmas Night).
- Community Engagement: Fostered fellowship and deepened relationships through faith-centered activities.
- Skill Development: Strengthened organizational and communication skills while serving the church community.
Production Specialist | Saddleback Church
April 2018 - September 2021
- Digital Engagement: Developed and executed digital campaigns to promote church activities and foster community engagement during local unrest.
- Content Creation: Created compelling online content (social media, etc.) to inspire hope and unity within the community.
Languages
English
Native/ Bilingual
Cantonese
Native/ Bilingual
Mandarin
Native/ Bilingual
Affiliations
- Muay Thai and Gym workout
- Songwriting and recording
- Vlogging and video editing
- Digital and Film photography
Timeline
Wedding Videographer
Freelance
05.2023 - Current
Digital Marketing Producer
Re:grub
05.2023 - 09.2024
Line Cook
Moxies
08.2022 - 03.2023
Line Cook
Blanco Cantina
07.2022 - 09.2023
Shift Supervisor
Hula Poke Bowl
12.2021 - 08.2022
E-Commerce Associate
Walmart Inc.
11.2021 - 08.2022
Video Producer / Photojournalist
Apple Daily
08.2019 - 06.2021
Videographer & Director
Eatable Production Limited
06.2018 - 07.2019
Assistant Producer
Eat & Travel Weekly
08.2017 - 06.2018
Digital Content Specialist
Next Magazine
06.2017 - 06.2018
Journalist
New Media Group HK
01.2017 - 08.2017
Marketing Copywriter Intern
Galaxy (Asia) Limited
07.2016 - 06.2017
Master of Science - Data Analytics
Eastern University
Bachelor of Arts (Hons) - Journalism and Communication
Hong Kong Chu Hai College
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