Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
CustomerServiceRepresentative

Eresi Ojebe

Vancouver,BC

Summary

Compassionate support worker with experience in community engagement. Skilled in assessing individual needs, developing personalized care plans, and implementing effective strategies for diverse populations. A dedicated advocate for social justice and equality, fostering trust and empowerment within the community. Strong communicator and crisis intervention expert, committed to making a meaningful impact in the lives of others.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Destinations North America
04.2023 - Current
  • Handling Customer Service inquiries by interacting with guests to address their questions, concerns, or request assistance about the product or services offered by the company
  • Actively listening and gathering relevant information
  • Ensure passengers are properly checked in for proper boarding and assisting passengers in an orderly manner.

Receptionist

3R Hotel Limited
07.2017 - 01.2022
  • Warmly greet and welcome visitors to the organization
  • Offering a friendly and professional demeanor, providing assistance, answering inquiries and directing visitors and guests to the appropriate room or events
  • Handling incoming calls and emails, scheduling meetings, appointments and conference room booking.

Support Worker

National Youth Service Corps
11.2015 - 06.2017
  • Responded promptly and effectively to potential emergency situations, minimizing harm to residents and the public
  • Monitored facility operations, ensuring quality control in areas such as cleaning, maintenance, inventory, and food services
  • Participated in the assessment, goal setting, and program planning for individuals in semi-independent living, ensuring the implementation and evaluation of personalized service plans.

Education

Masters in administrative science, Human Resources -

Fairleigh Dickinson University
05.2024

Bachelor of Science in Economics -

Babcock University
06.2014

Skills

  • Ability to respond effectively in crisis situations
  • Familiarity with First Nation communities and cultural sensitivity
  • Experience with people with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, and mental health challenges

Certification

  • General Health, Safety and Environmental Course (Level 1 - 3), 11/2020
  • Level 1 First Aid Certification, 07/2023
  • Proof of Covid Vaccination, 08/2022

Timeline

Customer Service Representative

Destinations North America
04.2023 - Current

Receptionist

3R Hotel Limited
07.2017 - 01.2022

Support Worker

National Youth Service Corps
11.2015 - 06.2017

Masters in administrative science, Human Resources -

Fairleigh Dickinson University

Bachelor of Science in Economics -

Babcock University

Similar Profiles

CREATE PROFILE
Eresi Ojebe