ENIOLA JOSEPH
Calgary,AB
Summary
Experienced Business Analyst with 5 years of expertise in optimizing pricing systems, driving process improvements, and managing large-scale IT projects. Adept in both Agile and Waterfall methodologies, I bridge business and IT by gathering and refining requirements, enhancing collaboration, and delivering scalable solutions. Passionate about delivering measurable business value through strategic decision-making, utilizing advanced data analysis, and ensuring effective communication across cross-functional teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
Manifest and Company Inc.
09.2023 - Current
- Elicit and document high-level requirements for large-scale IT projects, improving project clarity, and reducing scope creep by 30% using Agile methodology.
- Facilitate requirement refinement sessions to enhance team understanding, reducing rework by 25%, and enabling the team to focus on delivering value.
- Analyze and validate business solutions to resolve complex business problems, leading to a 20% improvement in process efficiency, and positively impacting overall productivity.
- Lead user acceptance testing (UAT) while providing subject-matter expertise, ensuring successful system deployments with 95% accuracy, and boosting user confidence in new systems.
- Develop Business Requirements Documents (BRDs), functional specifications, and user stories to ensure clear communication between business and technical teams, streamlining collaboration.
- Collaborate in the development of test plans and test cases, ensuring system implementations meet business and functional requirements, with minimal post-deployment issues, resulting in smoother transitions to new systems.
Business Analyst, Pricing
TotalEnergies Marketing and Services
04.2020 - 07.2023
- Led the collection, documentation, and analysis of business and pricing requirements, improving project clarity and execution.
- Designed and documented user stories and workflows, ensuring a 30% reduction in manual pricing updates, and a 20% improvement in pricing accuracy.
- Worked with stakeholders to define KPIs for pricing performance tracking, and built an interactive Power BI dashboard.
- Implemented a centralized pricing database, reducing pricing errors by 40%, and cutting approval time from 5 days to 2 days.
- Assisted in testing system implementations, reducing post-implementation issues by 30%.
- Provided stakeholder engagement and training, improving the adoption of new pricing tools and processes.
Pricing Analyst
TotalEnergies Marketing and Services
04.2018 - 03.2020
- Managed retail and commercial pricing models, ensuring alignment with market trends and company goals
- Maintained and updated pricing master data in SAP, reducing pricing discrepancies by 40%
- Provided pricing validation and invoice analysis, ensuring 100% compliance with company policies
- Conducted pricing performance analysis, identifying margin improvement opportunities that increased profitability
- Developed pricing templates and tools, enabling sales teams to respond quickly to market changes
Customer Success Associate
TotalEnergies Marketing and Services
02.2014 - 03.2018
- Analyzed customer pain points and optimized processes, improving client satisfaction by 12%
- Acted as the central point of contact, ensuring cohesive communication and aligning customer needs with business goals
- Utilized SAP and data analytics to measure customer engagement, increasing upsells and cross-sells by 8%
Education
Post Graduate Diploma -
Business Administration
Bachelor of Science -
Accounting
Skills
- Salesforce CRM
- SAP
- Jira
- Confluence
- Scrum
- Agile
- Waterfall
- DevOps
- Lucid Chart
- Miro
- Report writing
- Presentation
Certification
- Certified Salesforce Business Analyst
- Certified Salesforce Administrator
- PRINCE2 Agile® Project Management Certifications CMI
Professional Highlights
- Led the elicitation, requirement gathering, and documentation for enhancing the pricing system at a global integrated energy company, which led to a 15% increase in revenue.
- Managed business requirements for large-scale IT projects, reducing scope creep by 30% through Agile methodologies.
- Developed data-driven pricing reports using Power BI and Excel, improving decision-making and reducing pricing errors by 40%.
- Streamlined SAP pricing and master data management, ensuring 100% compliance and improving invoice accuracy.
- Facilitated requirement refinement sessions, reducing development rework by 25% and improving team alignment.
- Enhanced business processes and system capabilities, implementing solutions that increased operational efficiency by 20%.
Languages
English
Professional
Timeline
Business Analyst
Manifest and Company Inc.
09.2023 - Current
Business Analyst, Pricing
TotalEnergies Marketing and Services
04.2020 - 07.2023
Pricing Analyst
TotalEnergies Marketing and Services
04.2018 - 03.2020
Customer Success Associate
TotalEnergies Marketing and Services
02.2014 - 03.2018
Post Graduate Diploma -
Business Administration
Bachelor of Science -
Accounting
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