Emmy Gui
Calgary,Alberta
Summary
Health science university student with a strong foundation in customer service and organizational skills developed through roles as an Administrative Assistant, Cashier, and Host. Demonstrates excellent teamwork, communication, and problem-solving abilities, and is eager to apply these skills in a dynamic environment that values compassion and collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host & Food Expeditor
The Canadian Brewhouse
05.2025 - 08.2025
- Encouraged a welcoming atmosphere for customers by delivering attentive and personalized service.
- Coordinated food expediting processes to ensure accurate and efficient order delivery.
- Collaborated closely with the team to improve communication, minimize errors, and maintain high standards under pressure.
- Expressed genuine empathy when assisting customers with their concerns.
Cashier & Service Employee
Dairy Queen
09.2021 - 08.2025
- Assisted customers when help was needed to resolve issues.
- Worked alongside coworkers to maintain a clean and welcoming environment.
- Practiced efficiency resulting from making orders in high-pressure environments and with limited amounts of time.
Administrative Assistant
ROX Energy Solutions Ltd
02.2022 - 08.2024
- Scanned documents and receipts to create a digital filing system, reducing clutter, and ensuring backups.
- Categorized tax receipts to make it easy to track.
- Updated spreadsheets and accounting software with business expenses to help maintain accurate financial records.
- Created systematic filing systems for important documents like contracts, invoices, and tax forms.
Education
BHSc - Honours Specialization in Health Sciences
Western University
London, ON, Canada01.2028
Skills
- Customer Service
- Assistance
- Good Communication
- Compassion
- Teamwork & Collaboration
- Conflict Resolution
- Flexible & Adaptable
- Organization
Community Service And Volunteer Work
- Organized a school winter equipment donation activity for the homeless, presented ideas to hundreds of students encouraging them to participate, collected, cleaned, and distributed donations to those in need.
- Organized food for struggling individuals and families at the Calgary Food Bank.
- Joined the Cancer Awareness Society to support initiatives aimed at raising awareness and funds for cancer research and patient care.
- Worked alongside caretakers and conversed with elders to bring excitement to their day.
- Annually cleaned up garbage along the highway with the Alberta Highway Clean-up Campaign.
Certification
- High School Diploma
- First Aid/CPR Certificate
- ProServe
- Class 5 Driver's License
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Host & Food Expeditor
The Canadian Brewhouse
05.2025 - 08.2025
Administrative Assistant
ROX Energy Solutions Ltd
02.2022 - 08.2024
Cashier & Service Employee
Dairy Queen
09.2021 - 08.2025
BHSc - Honours Specialization in Health Sciences
Western University
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